Build seamless experiences across multiple touchpoints
Experience-driven commerce is the next evolutionary step from the basic e-commerce solutions that most consumer-facing brands have introduced in recent years. It is a rich customer touchpoint where the brand promise is prevalent through engaging content, where excellent customer service is available on demand, and where integration with other digital channels and customer touchpoints is nearly seamless. For the customer, it’s not just shopping – it’s a brand experience. They expect the next generation of digital commerce to be seamlessly integrated across touchpoints and channels – in-store, online, mobile, connected devices or in-app interactions such as WeChat.
Soon, interfaces will no longer be necessary to mediate the engagement between machines and humans.
Damien Lefebvre, eVP North America, Montreal
Every brand is built on customer experience; great experiences are built on content, data and insights; digital commerce enables you deliver seamless experience across touchpoints.
At Valtech, we design, build and run content, commerce and machine learning platforms based on the best software in the world. We offer experience driven digital commerce solutions and services including: Omni-channel strategy, Platform selection strategy, Customer Experience Design, User Experience Design, Connected Commerce Architecture, Digital Commerce Platform Development. We also have deep knowledge of Analytics, Digital Marketing Automation, Personalization & Localization for uniquely diversified APAC, Platform Support & Maintenance and Continuous evolutions.