Junior Salesforce Administrator

Skopje, Bitola

We are looking for a Junior Salesforce Administrator to join our network of more than 6,000 doers and makers working out from our 60+ offices in 22 countries,

Valtech has established itself as one of the largest independent global groups aiming at creating digital experiences that improve human lives while transforming the future of our client’s businesses. We work with some of the world’s best-known brands across the retail, manufacturing, distribution, mobility, travel, health, public and finance sectors. And our promise to the market is that we get things done.

Together, We transform by doing!

The ideal candidate's skills

/ Eager to use and expand on current Salesforce knowledge and skills

/ Proficient in the use of Salesforce Lightning

/ Salesforce ADM 201 certification would be advantageous or a desire to be certified within a year

/ Experience in a support-level role

    Additionally, on the softer skills side you will …

    / Be comfortable working independently, and able to manage your own time effectively.

    / Enjoy working in a small team, reaching out for help as and when required.

    / Have strong written and oral communication skills.

    / Have a customer service mindset with strong interpersonal skills to develop rapport and credibility with users with a variety of roles and seniority.

    / Be confident communicating with system superusers throughout the business.

    / Have good analytical and problem-solving skills.

      About the role

      Valtech is growing, both organically and through acquisition. To ensure we continue to provide a high-quality service of support for our business tools, we’ve identified the need to expand our Business Applications Shared Service Centre to include direct support to Salesforce users globally.

      / You will be providing first-level support to all Salesforce end users as well as offering support to the Salesforce Administrator on an ad hoc basis.

      / Valtech is a great environment to mould and build your career within your specialty, thus, in this role, you will be encouraged to learn and grow your Salesforce knowledge and skills to become a competent Salesforce Administrator.

      What you’ll be doing

      / First line of support for general Salesforce administrative queries and functions. These will include:

      / End-user account creation and maintenance

      / Responding to and resolving end-user system issues and queries

      / Assisting and guiding users via support and best practices.

      / Object and record maintenance (for example custom fields, validation rules, record types, page layouts)

      / Creating and maintaining global Reports and Dashboards

      / Multi-Currency updates

      / Escalate issues where necessary in a timely manner

      / Assist Salesforce Administrator with bulk data imports or updates

      / Proactively manage and improve Salesforce data to ensure it is accurate and kept up to date through maintaining governance reports and adhering to and maintaining Valtech processes with regard to data integrity

        What do we offer in return?

        • Private health insurance
        • We hope you will never need it, but nevertheless, we offer private health insurance to all our employees.
        • Education program
        • We never stop learning, that’s why we offer our employees an educational program with training and certification.
        • Wellbeing program
        • We all deserve to live a healthy and well-balanced life. It's not an option, it's a necessity!
        • Free beverages
        • Enjoy free coffee, drinks, and snacks at work, or join one of our famous company dinners.
        • Social events
        • We enjoy spending time together, not only at work. Ski trips, carting, laser-tag, wine tasting, picnics, cooking classes… you name it – we’ve done it! There are plenty of cool events to join and to get to know your colleagues.
        • Competitive conditions
        • Besides a competitive salary and 24 days of vacation, you will join annual company events with the whole team.
        • Challenging projects
        • Ready for a challenge? We guarantee you’ll find challenging projects at Valtech!
        • Cool colleagues
        • What’s the most important thing in a job? Cool colleagues with whom you spent most of the time during the week. We have a lot of them!
        • Honest feedback
        • Honesty, openness and respect are among our core values. We encourage an open feedback culture in order to build trust and grow together

        Our company values

        We SHARE our knowledge with our clients and colleagues all over the world. We value different opinions and embrace open discussions. We DARE to go into unknown territories. We dare to speak up and be totally honest. We CARE about the end-user experience, about our clients' businesses, and about the quality of the things we make. We want to make the world a better place through the work we do.

        Say hello to your future. Apply!

        Nous contacter

        The experience innovation company