Tuning into Connected Experiences with Valtech & Guest Forrester
The customer experience is spilling beyond the four brick and mortar walls. With connected experiences intermingling the physical-digital, it is filling the customer journey cracks where consumers would have otherwise fallen off. Valtech believes this merging of the physical and digital world creates new opportunities for businesses across all verticals.
Our Tuning into Connected Experiences series explores, in-depth, the disruptive nature of this concept with insights from our guest Sucharita Kodali, Vice President, Principal Analyst at Forrester Research and Shannon Ryan, EVP of North America at Valtech. Join these experts as they discuss real-world connected experience implementations and the industry trends that are differentiating brands in this competitive landscape. Tune in to explore new realms of innovation and get inspired with connected experiences.
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