Administrative Operations Lead

Ukraine, Kyiv

Valtech is a global business transformation agency delivering innovation with a purpose. We enable clients to anticipate tomorrow’s trends and connect more directly with consumers across their digital and physical touchpoints while optimizing time-to-market and ROI.
You probably already know us better than you think. If you shop at L'Oreal, MAC Cosmetics, or Levi's, fly with Aerolineas Argentinas, EasyJet, or Lufthansa, or if you drive a Volkswagen, Toyota, AUDI, or BMW, then you've already experienced our work first-hand.

Now we are looking for Administrative Operations Lead.

You will be leading Valtech Care Team, which is a team focused on making employees lives at work a great experience through ensuring office comfort, fulfilling employees’ requests within a clear framework, creating company-wide, local, and team events, and issuing a monthly newsletter.

Administrative Operations Lead is a leadership position reporting to Managing Director responsible for managing all aspects of administrative and support services within the company, ensuring they are run smoothly and efficiently.

The ideal candidate's skills include:

/ 3+ years of working experience in similar position (preferably in IT company)
/ Readiness for business trips across Ukraine
/ Critical thinking, organizational skills
/ Goal orientation
/ Diplomacy and relationship building
/ Positive attitude
/ Stress resistance and multitasking
/ Basic computer skills (Microsoft Excel, Microsoft Word)
/ Upper-Intermediate English level
/ Accountability, strong communication, collaboration, and time-management skills
/ Strong desire to learn more about business every day

The Role

/ Planning of team activities in alignment with the company strategy, setting goals, training, supervising, supporting, and controlling Care Team in daily work, assigning responsibilities to ensure efficient administrative operations.
/ People management of the direct reports (Care Team: Care Managers and Travel Manager) conducting regular 1:1s, providing feedback, conducting performance appraisals.
/ Handling complaints and specific consultancy requests, including processing and control over implementation of the employees’ requests submitted via Valtech Helper (Jira).
/ Ensuring all administrative operation functions are well coordinated with other departments to achieve a high level of productivity within the company (People & Culture, Finance, IT).
/ Strategic planning and control of the annual office budget.
/ Ensuring the Valtech offices in Kyiv, Dnipro, Chernivtsi, Vinnytsia, Chernihiv, and Lviv are well taken care of, living up to the Valtech image, consistent, run smoothly, and are the best spaces to work for our employees.
/ Offices management: search for new offices; building and maintaining good relationships with landlords; negotiating with landlords on office prices and discounts, offices condition, reparations, improvements, and additional perks while keeping Valtech’s best interest in mind; planning and executing risk management related to the offices functioning and cost efficiency.
/ Fulfilling Office Management responsibilities in Kyiv office.
/ Vendors management: finding the vendors for office supplies, furniture and ther office equipment within the budget and with appropriate for Valtech ways of doing business, building long-term relationships with vendors, handling product/service vendor documentation.
/ Helping to plan and executing designed by People & Culture events on the various levels: company-wide, local, and team buildings online, in-office or off-site.
/ Participating in creation of the monthly internal newsletter in collaboration with employer branding team.


    Mental and physical health:

    / Medical insurance
    / Sports reimbursement budget
    / Home office support
    / A number of free psychological and legal consultations
    / Maternity & paternity leave support

      Personal and professional development:

      / Internal workshops & learning initiatives
      / English language classes compensation
      / Professional certifications reimbursement
      / Participation in professional local & global communities
      / Growth Framework to manage expectations and define the steps to move towards the selected career
      / Mentoring program with the ability to become a mentor or a mentee to grow to a higher position

        Valtech Ukraine has a system of progressive benefit packages in place – the longer you stay with the company – the more benefits you get.

        For us, at Valtech our main priority has always been people. Valtech has created One Fund to support Ukrainian colleagues who have found their lives turned upside down in these tough times.

        You can not only become a part of constant evolution but can lead the change. The more we grow – the more opportunities there are to take responsibility, implement your creative ideas, be the innovator and driver rather than the task executor.

        Say hello to your future. Apply!

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