Client Partner Support Executive

Skopje, Bitola

We are the experience innovation company!

We exist to unlock a better way to experience the world. Valtech is one of the largest global business transformation agencies. We design, build, and deliver transformative digital solutions for the world's best-known brands.

We engage with our clients worldwide to discover new opportunities, design & build digitally driven solutions, and run & continuously optimize outcomes. We build intuitive, frictionless, and connected experiences that improve human lives and make our client's businesses grow.

The ideal candidate's skills

You are someone with 3+ years of relevant work experience within an Account Management, Administration or Sales position collaborating with cross functional technical and non technical teams building and delivering technical solutions.

We would love if you have

/ Experience and knowledge within an account, pitch, bid or sales executive or support role.

/ Experience within building RfPs and pitches, you have a high attention to detail and can confidently identify, bring together and motivate a project team.

/ Understanding of how to work successfully and collaborate within a project.

/ A proficient level in both German and English.

The role

The Client Account Support Executive is an organized and proactive executive, who as a support and ally for client partners and key clients. Responsible for both ensuring that Valtech meets the client’s needs and objectives. This role involves planning and delivering high quality, effective output and evaluating the impact of these activities. Whilst supporting activities and output for client growth and ultimately creating work we are proud of.

Entrepreneurial in spirit, adept at working in a fast-paced, changing, high-growth environment, you will ensure delivery of top-notch output and documentation. As a key partner to our client, you become an expert in Valtech's offerings and the business value they bring to our clients.

You will be responsible for supporting the client partnership team by supporting the production of clean, modern and relevant offers for the existing client portfolio. This includes supporting with financial and rate analysis, driving forward client partner administrative work and assisting in a client partner capacity for smaller Swiss clients.

In addition, you will:

/ Client Relationships:
Excel at building trusting relationships with both existing and potential clients, supporting client partners with key relationships within their client portfolios.

/ Expansion of Existing Business:
Support the development of new pitches with key partner clients.

/ Commercial & Operational Control:
Support the analysis and reporting of revenue performance & growth.

/ Ambition for Growth:
Supporting planning for client pitches (existing business with support for new business)

/ Wider Valtech and Partnership relationships:
Act as a cultural ambassador in and outside of Valtech, fostering and developing wider relationships within the network and our third-party partners.

/ Wider Valtech influence:
You will be expected to be a voice in the development and standardisation of our client offering, creation of best practices in Client Partnership, marketing opportunities and department strategy.

What do we offer in return?

  • Private health insurance
  • We hope you will never need it, but nevertheless, we offer private health insurance to all our employees.
  • Education program
  • We never stop learning, that’s why we offer our employees an educational program with training and certification.
  • Wellbeing program
  • We all deserve to live a healthy and well-balanced life. It's not an option, it's a necessity!
  • Free beverages
  • Enjoy free coffee, drinks, and snacks at work, or join one of our famous company dinners.
  • Social events
  • We enjoy spending time together, not only at work. Ski trips, carting, laser-tag, wine tasting, picnics, cooking classes… you name it – we’ve done it! There are plenty of cool events to join and to get to know your colleagues.
  • Competitive conditions
  • Besides a competitive salary and 24 days of vacation, you will join annual company events with the whole team.
  • Challenging projects
  • Ready for a challenge? We guarantee you’ll find challenging projects at Valtech!
  • Cool colleagues
  • What’s the most important thing in a job? Cool colleagues with whom you spent most of the time during the week. We have a lot of them!
  • Honest feedback
  • Honesty, openness and respect are among our core values. We encourage an open feedback culture in order to build trust and grow together

Diversity and Inclusion at Valtech

At Valtech, we’re here to engineer experiences that work and reach every single person. To do this, we are proactive about creating workplaces that work for every person at Valtech. Our goal is to create an equitable workplace that gives people from all backgrounds the support they need to thrive, grow, and meet their goals (whatever they may be). You can find out more about what we’re doing to create a Valtech for everyone here.

Our company values

We SHARE our knowledge with our clients and colleagues all over the world. We value different opinions and embrace open discussions. We DARE to go into unknown territories. We dare to speak up and be totally honest. We CARE about the end-user experience, about our client's businesses, and about the quality of the things we make.

We want to make the world a better place through the work we do.

Say hello to your future. Apply!

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    Let's reinvent the future