We are a global experience innovation and digital transformation consultancy. We are responsible for end-to-end product development for some of the biggest brands in the world. We build desirable propositions used by millions of customers across retail, e-commerce, industrial, finance, automotive and other sectors too.
Client Partner - Industrial
We are looking for a highly experienced Client Partner to help unlock and drive client growth across the DACH region.
About the role
As a Client Partner at Valtech you will be the senior leader across a €multi-million portfolio. It will be your responsibility to develop and nurture our most senior-level key client relationships, and it will be you who works in close collaboration with a dedicated delivery team to deliver fantastic work and own the longer-term strategic direction, planning and revenue growth of your accounts. Bonus points if you've done this within the Industrial industry and know the landscape and specific nuances of this highly regulated industry well.
As their trusted advisor, you’ll work closely with executive clients providing them with true digital leadership, in turn driving opportunities for new business from within. You’ll inspire client teams in your capacity as their strategic partner, and you’ll motivate internal teams to develop and consistently over-deliver. You will be adept at interpreting and adding value to new client briefs, always thinking about the longer-term ambition and objectives of your clients and their business, engaging with all teams and disciplines to deliver the best work possible.
What to expect
- In your role as a Client Partner at Valtech you can expect to build and nurture ongoing relationships with both our clients at executive level as well as your peers across the organisation. You will be actively seeking out and developing growth opportunities within your client organisations to bring in our broader specialisms and you’ll be excited about driving our exciting offering.
- You will bring your strategic thinking and considered opinions and recommendations whilst being respectful of others. You’ll challenge thinking and won’t accept the status quo to ensure the right outcome.
- You are accountable for the commercials across your account portfolio - working with your peers and Portfolio Director to ensure account profitability and accurate forecasting. You’ll consistently track performance against annual targets and quickly identifying potential areas for account development.
- You will own and lead the account strategy planning across your client portfolio – building on your in-depth knowledge of your clients and their businesses to identify the right areas of focus and working collaboratively with subject matter experts and senior stakeholders across the business to develop and implement the strategic vision for your accounts.
- A key focus of your role will be on the longer-term development and growth of your accounts. You’ll be tasked with leading on business development opportunities across your account portfolio. You will develop, own and present plans and proposals that will add more value for our clients and drive additional revenue for Valtech.
- You will also support on net new business proposals occasionally working closely with the new business team and the practice leads to input into client pitches and proposals.
- Importantly, you will be a team player that genuinely cares about what they do and the people they do it with.
About you
The successful candidate will have substantial experience working within a digital transformation/technology consultancy, partnering with enterprise size organisations. You will be a natural relationship-builder, confident with selling and managing projects across the digital technology spectrum.
Strategic Relationship Management
- Develop deep, trust-based relationships with senior client stakeholders.
- Build collaborative and trusting relationships internally across the organisation. Being visible and attentive.
- Understand the client’s business challenges, needs, and goals to deliver tailored solutions.
- Act as the main point of contact, ensuring open and effective communication between the clients and Valtech.
Leadership capability
- Offer clear and concise strategic guidance both internally and externally backed up by experience and rigour.
- Responsible for driving the strategic growth of your accounts – creating and implementing account plans, strategically identifying new growth opportunities, and delivering compelling proposals that help drive value for our clients and revenue for the agency.
- Working with senior teams across the business, to ensure alignment on your Account Plans, to be the figurehead for your accounts and to ensure that the team are all working together towards the same goals
Organisation, time management & proactivity
- Attentive, proactive, and capable of acting on your own initiative
- Organised and able to manage conflicting priorities with urgency and proactivity
Collaborative and inclusive
- You will be collaborative and comfortable working as part of a cross functional team
- You will be open to receiving feedback and comfortable giving feedback
Industry expert and thought leader
- You have a strong knowledge and insight of trends, developments, and innovative technology through a genuine passion for digital / tech / product
- You stay ahead of the curve by attending regular industry events
- Budgeting and financial planning capabilities
- Competent in financial planning and forecasting to ensure client profitability
Attention to details and an eye for quality
- You know what good looks like, and you can back up your opinions with robust rationale and experience
- You are thorough and value attention to details but are still able to work at pace when needed
Compelling Communicator & presenter
- Excellent listening skills and the ability to adapt your communication style to suit different audiences when needed
- Engaging communicator who can break down and understand technically complex topics to a wide audience
- You will be a strong presenter who can seamlessly sell strategic ideas and solutions
Your application process
Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps.
⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com.
We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.
About Valtech
Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.
At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.
At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.
Are you ready to create what’s next? Join us.
As per the AGG (General Equal Treatment Act) in Germany and equivalent in France, jobs must be advertised in a gender-neutral manner. We use the statement (all genders) to make it clear that this position is open to all genders in these countries, even if the job title itself can be translated or interpreted as "masculine" in the French or German language.