The travel and hospitality industry faces seismic shifts over the next five years.
Consumers constantly search for exciting, meaningful and authentic experiences. No expense is too high for the modern traveler looking to escape the ordinary.
New technology makes delivering ultra-customizable bookings easier than ever, but it’s also fracturing the buyer’s journey. AI and social media are rapidly changing online behaviors, making it increasingly difficult for brands to earn guest loyalty.
Our Global Travel & Hospitality 2025 Outlook explores where travel and hospitality go next.
Our team has cut through the noise, distilling the most critical market trends and uncovering key consumer insights that will define the future of hospitality and travel.
What you’ll learn
- How brands are developing slow travel experiences that encourage travelers to be truly present and immersed.
- The value of ultra-customizable bookings that maximize corporate profits and customer satisfaction.
- How all-inclusives are reinventing themselves to appeal to younger audiences.
- Why high-net-worth individuals seek authenticity, wellness and sustainability in a post-luxury age.
- What the rise of AI and social commerce mean for travel bookings.