Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.
The Role:
Valtech is seeking a Delivery Director to join our team in Dubai, representing the Delivery Service line in the MENA region. The successful candidate will work in close collaboration with and report to the VP Client Success, with an indirect reporting line to the Regional Managing Director MENA. You will be responsible for managing, mentoring, and growing a team of PMs, Delivery Leads, and Business Analysts.
If you're an experienced digital delivery leader who thrives in high-pressure environments, is hands-on with program delivery, and enjoys working closely with enterprise clients, this could be your next big opportunity.
We’re looking for someone who brings structure to complexity, calm to chaos, and clarity to clients. You’ll lead high-value digital transformation programs, manage risk and delivery quality, and ensure your teams and clients feel supported every step of the way. You’ll also play a pivotal role in pre-sales, financial management, and resourcing—connecting the dots between ambition, delivery, and business outcomes. And just as importantly, you’ll help foster a fun, collaborative, and high-performing culture within the team and the wider agency.
What you will be doing:
- Own end-to-end delivery of complex digital programs, ensuring they’re delivered on time, on budget, and to the highest quality.
- Mentor and grow your team of PMs, BAs and delivery leads, instilling confidence and consistency in delivering.
- Build and manage complex delivery models involving global resourcing, nearshore/offshore collaboration, and multi-vendor coordination.
- Act as a senior point of contact for clients, managing relationships, resolving problems, and leading escalations professionally and empathetically.
- Provide pre-sales support by contributing to scoping, solution design, delivery planning, and resourcing approaches.
- Lead project financials—owning budget planning, forecasting, margin optimisation, and commercial risk management.
- Champion delivery excellence, continuous improvement, and inject energy, humour, and team spirit into everyday interactions.
Essential Expertise:
- 10+ years of experience in digital delivery, with a proven track record leading large, cross-functional programs in a consultancy or agency environment.
- Experience managing program budgets of AED 5M+ (or equivalent), with a clear understanding of forecasting, billing cycles, and commercial levers.
- Strong pre-sales and scoping capabilities - able to translate a business problem into a phased delivery approach.
- Experience setting up and managing distributed delivery teams—balancing quality, cost, and collaboration.
- Deep understanding of agile and product delivery methods, with flexibility to adapt to different client contexts.
- Strong communicator with a calm, composed approach to client management and issue resolution.
- A positive presence—someone who leads by example, brings people together, and makes work feel like a place people want to be.
- Based in Dubai or willing to relocate.
Who We Are:
Valtech is a global digital agency focused on business transformation through digital innovation. In MENA, we’re partnering with the region’s most ambitious brands—reimagining customer journeys, modernising platforms, and designing AI-powered experiences that shape the future.
We’re a team of thinkers, makers, and doers who collaborate across borders, disciplines, and time zones. We believe in combining the best of strategy, design, data, and technology to solve meaningful problems, and we’re looking for leaders who share that belief.
At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.
We are proud of:
- The work we do and the innovation we drive
- Our values of share, care and dare
- A workplace culture that fosters creativity, diversity and autonomy
- Our borderless, global framework, which enables seamless collaboration
Commitment to reaching all kinds of people
We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.
Your application process
Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps.
⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com.
We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.
Are you ready to create what’s next? Join us.