Program Director

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

• At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

As a Program Director, you are passionate about experience innovation and eager to push the boundaries of what’s possible. 

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Role responsibilities

• Lead and manage complex, multi-stream digital programs, ensuring governance, delivery excellence, and measurable business impact for a diverse range of clients. 
• Guide clients through their digital transformation journey by aligning strategies with business goals, translating them into program objectives, roadmaps, and success metrics.
• Serve as the primary client contact for program governance, risk management, and reporting, fostering transparency and alignment with stakeholders. 
• Proactively manage risks and delivery blockers, implementing strategic resolutions and escalating issues when necessary. 
• Monitor and report on delivery progress, burn rates, and financial health to ensure effective project governance. 
• Drive continuous improvement in program delivery, embedding best practices in digital strategy, technology, and operations, and evolving delivery frameworks for scalability and agility. 
• Collaborate with client teams to optimize program outcomes, ensure long-term strategic growth, and promote alignment between strategy, creative, and technology functions. 
• Own program-level budgets and P&L management, managing different contracting models to ensure commercial success, profitability, and sustainable growth. 
• Build and maintain strong relationships with senior client stakeholders, positioning Valtech as a strategic partner. 
• Identify opportunities for account expansion and service innovation, driving revenue growth in collaboration with sales and account teams. 
• Support new business pitches and proposals by providing insights from successful program delivery. 
• Mentor and develop program leads and project managers, fostering a high-performance culture and ensuring strong alignment between Valtech teams and customer stakeholders. 
• Cultivate an environment of learning and knowledge sharing, promoting process optimization and a culture of accountability, transparency, and excellence. 

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• Proven track record (10+ years) in leading large-scale digital transformation programs within consulting, agency, or enterprise environments. 
• Extensive experience in client-facing program and project management roles, with the ability to work with C-level stakeholders on complex, multi-layered initiatives. 
• Ownership of program-level budgets and vast experience in managing different contracting models as well as P&L across broader programs and portfolios. 
• Strong track record of delivering digital programs across multiple disciplines and with international, distributed, and multicultural project teams. 
• Strategic and operational expertise, with the ability to bridge high-level business strategy with tactical execution. 
• A flexible mindset and hands-on approach, seamlessly switching between strategic leadership and operational interventions. 
• Expertise in Agile at scale (e.g., SAFe, LeSS, Disciplined Agile) with a strong grasp of digital delivery models. 
• Familiarity with enterprise platforms, e-commerce, CRM, marketing automation, and analytics tools. 
• Proven experience in leading, coaching, and inspiring multidisciplinary teams, including developers, business analysts, QA, and creatives. 
• Strong mentoring skills, fostering a culture of growth and collaboration. 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a permanent position based in Copenhagen. 

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. 

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com. 

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.