Office Experience Specialist

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

Valtech is seeking a highly motivated and adaptable Office Experience Specialist to support our Americas office experience. As a key member of the Office Experience (OX) Americas Team, you will play a vital role in creating a seamless and exceptional experience for employees and clients.

In this role, you will oversee office operations, drive employee engagement, and support hybrid work strategies ensuring alignment with Valtech's global standards, fostering a cohesive and welcoming environment. This position is based in Charlote, NC, with a strong focus on collaboration across the Americas region.

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Role responsibilities

Office Operations & Management

Oversee daily operations at the Charlotte office, including:

• Opening and closing the office.
• Handling building entry requests, vendor coordination, and facility management.
• Restocking, reordering, and organizing office supplies, snacks, and beverages.
• Maintaining a clean, functional, and inspiring workspace.
• Act as the main point of contact with building management and local vendors in Charlotte, ensuring high service standards and alignment with Valtech's values.
• Monitor and stay informed about regional developments such as natural disasters, political events, public demonstrations, or environmental challenges (e.g., droughts) to proactively adjust office operations, employee communications, and safety protocols, ensuring a supportive and compliant workplace.

Employee and Guest/Client Experience

• Ensure all employees and visitors feel welcomed and supported with the tools and resources they need.
• Collaborate with leadership and the Americas OX team to implement programs that enhance employee engagement and align with Valtech's culture and Employee Value Proposition (EVP).
• Support virtual and hybrid work strategies, including coordinating coworking spaces and virtual activities.
• Collaborate with client-facing teams to facilitate successful meetings, events, and workspaces, including setting up specialized environments (e.g., clean rooms) and coordinating logistics for offsites, workshops, or other client-related activities to ensure a seamless and professional experience.

Event Coordination

• Plan and execute onsite and virtual events including:
  • Securing venues, managing catering, and preparing communications materials.
• Providing on-the-ground support in Charlotte to ensure the success of events.

Strategic Initiatives & Collaboration

• Work closely with the Americas OX Team to ensure consistency across Valtech’s regions and offices, aligning local practices with global standards.
• Research and implement best practices for hybrid office models, ensuring compliance with local legislation and alignment with Valtech’s sustainability goals.
• Partner with the Sustainability and Health & Safety teams to evaluate vendor relationships and explore sustainable, impactful solutions.
• Actively support the local Health and Safety (H&S) vendor to schedule the yearly mandatory health and safety training, as well as supporting the legal requirements to be in compliance with the H&S program.
• Support special projects related to office renovations, openings, and consolidations.

Administrative Support

• Assist with complex calendar management, meeting logistics, and scheduling across multiple time zones.
• Coordinate directly with leadership and executive assistants, ensuring high levels of professionalism and excellent communication.
• Support regional leadership with operational projects, event planning, and other administrative needs as required.

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• 5+ years of experience in office management or a similar role, preferably in a regional or multi-location context.
• Excellent written and verbal communication skills in English.
• Ability to work on-site at our Charlotte, NC office.
• Capable of lifting and carrying items weighing up to 50 lbs. Ability to receive deliveries from our vendors, such as office supplies, food, and beverages.
• Ability to stand and walk for extended periods throughout the shift.
• Strong organizational, project management, and multitasking skills, with attention to detail.
• Proven ability to prioritize and manage changing priorities in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive information with professionalism.

Nice to have qualifications  

• Experience managing hybrid work environments and supporting employees both virtually and in-person
• Collaborative mindset with a proactive approach to identifying and solving challenges.
• Experience coordinating large events, managing executive-level calendars, and preparing materials for meetings.
• Proficiency in Portuguese, Spanish and French is a plus but not required.

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a part-time position based in Charlotte. The offered hourly range is $20-$25 annually, depending on experience and location. 

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts
• Medical, dental, and vision insurance for you and your family, plus employer contributions to Health Savings Accounts

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.