Precision with purpose. Intelligence with impact.”

Efficiency that connects 

Grocery retail isn’t just about price. It’s about precision powered by data. With margins compressed to 1-3% and customer expectations rising daily, leaders deploy AI not for theatre but for transformation. 

• 41% of grocery retailers fully implemented AI to shift from demand forecasting to dynamic pricing.

• 59.6% personalize customer service via chatbots, while 55.4% tailor loyalty programs.

• Real-time data integration (58.6%) and CDPs (51.4%) enable predictive personalization across touchpoints.
   

Valtech builds systems that deliver. Where every SKU, every shopper and every store is part of a living, learning ecosystem that turns operational precision into customer loyalty. 

The grocery challenge 

What grocery excellence requires

Grocery leaders face an operational paradox: customers want more for less, sustainability is table stakes and margins won't budge. Success requires solving five interconnected challenges simultaneously: 

• Balancing freshness with forecasting: predicting perishables with precision. 

• Scaling loyalty across channels: personalizing without losing soul. 

• Converting weekly habits into lifetime value: turning baskets into behavior. 

• Integrating sustainability: making responsibility drive retention. 

• Building communities around value: moving beyond coupons, into connection. 

How Valtech turns efficiency into loyalty 

Experience intelligence, not experience guesswork

We design grocery journeys that feel intuitive, predictive and personal.

• Omnichannel orchestration: Unified journeys across app, store and service.

• Agentic AI at the core: Self-optimizing systems forecasting demand, optimizing labor and pricing dynamically.

• Personalization that feels personal: Loyalty tiers, recipe-to-cart and moment-based offers.

• Micro-fulfilment models: Speed meets sustainability in urban logistics.
• Community activation: Weekly savings, nutrition nudges, local relevance and shared purpose.