Senior Site Reliability Engineer

Skopje, Bitola

We are the experience innovation company!

We exist to unlock a better way to experience the world. Valtech is one of the largest global business transformation agencies. We design, build, and deliver transformative digital solutions for the world's best-known brands.

We engage with our clients worldwide to discover new opportunities, design & build digitally driven solutions, and run & continuously optimize outcomes. We build intuitive, frictionless, and connected experiences that improve human lives and make our client's businesses grow.

The ideal candidate's skills

/ You are assertive with good communicative skills, capable of taking the lead and coaching a development team to make the right choices
/ You have experience with incident management in a production environment of a public-facing online service with high business value and preferably high traffic in a 24x7 fashion
/ You have experience working in a corporate environment
/ You have experience programming and scripting
/ You have at least basic knowledge of serverless services in one or more public cloud providers (AWS, Azure, GCP)
/ You have extensive knowledge of and experience with various monitoring systems, amongst which APM systems such as Datadog, New Relic, Dynatrace, Prometheus, Grafana
/ You have knowledge of and experience with various pipelining tools, such as GitHub, Azure DevOps, Gitlab, Jenkins
/ You have knowledge of and experience with microservices-related technology: Docker, Kubernetes
/ You have a good conceptual understanding of software architecture and system thinking
/ You have worked as an engineer in a DevOps context
/ You have an excellent command of English (C1 or above)
/ Are familiar with the following technologies:

-Datadog (or APM equivalent)
-Argos CI/CD
-Java / Springboot
-Kubenetes / EKS

/ Have worked within the context of publicly accessible, highly available eCommerce platforms
/ Have experience working in an international context with on- and off-shore teams

The role

You are someone with 5 years of experience in the field of software engineering, DevOps engineering, qa engineering, and/or cloud engineering of which at least the last 2 years as a dedicated Site Reliability Engineer. You feel comfortable taking the lead, making decisions, and knowing how to mobilize and motivate people to set things in motion. In your current role, people come to you for advice on what to look for to determine the robustness of their production environments, advice for reliable deployment procedures, assistance in the analysis of failure scenarios, and ideas on how to mitigate or remediate those.

A day in the life of a Site Reliability Engineer (SRE)

As a Site Reliability Engineer (SRE), you are the bridge between software development and operations. You help us to deliver reliable speed to our clients, allowing them to leverage the benefits of continuous deployment without losing grip on customer experience. You will work with our multidisciplinary teams in an essential DevOps way of working where your main responsibility is to keep everyone focused on production while creating the facilities to do so.

Your responsibilities will be:

/ Work with teams to define SLIs and SLOs
/ Creating systems for observability
/ Work with teams to analyse failure scenarios and possible mitigations
/ (Assisting to) create runbooks to remediate or prevent failure scenarios
/ Reduce work that does not add value
/ Participate and facilitate incident management including On Call Duty.

What do we offer in return?

  • Private health insurance
  • We hope you will never need it, but nevertheless, we offer private health insurance to all our employees.
  • Education program
  • We never stop learning, that’s why we offer our employees an educational program with training and certification.
  • Wellbeing program
  • We all deserve to live a healthy and well-balanced life. It's not an option, it's a necessity!
  • Free beverages
  • Enjoy free coffee, drinks, and snacks at work, or join one of our famous company dinners.
  • Social events
  • We enjoy spending time together, not only at work. Ski trips, carting, laser-tag, wine tasting, picnics, cooking classes… you name it – we’ve done it! There are plenty of cool events to join and to get to know your colleagues.
  • Competitive conditions
  • Besides a competitive salary and 24 days of vacation, you will join annual company events with the whole team.
  • Challenging projects
  • Ready for a challenge? We guarantee you’ll find challenging projects at Valtech!
  • Cool colleagues
  • What’s the most important thing in a job? Cool colleagues with whom you spent most of the time during the week. We have a lot of them!
  • Honest feedback
  • Honesty, openness and respect are among our core values. We encourage an open feedback culture in order to build trust and grow together

    Diversity and Inclusion at Valtech

    At Valtech, we’re here to engineer experiences that work and reach every single person. To do this, we are proactive about creating workplaces that work for every person at Valtech. Our goal is to create an equitable workplace that gives people from all backgrounds the support they need to thrive, grow, and meet their goals (whatever they may be). You can find out more about what we’re doing to create a Valtech for everyone here.

    Our company values

    We SHARE our knowledge with our clients and colleagues all over the world. We value different opinions and embrace open discussions. We DARE to go into unknown territories. We dare to speak up and be totally honest. We CARE about the end-user experience, about our client's businesses, and about the quality of the things we make.

    We want to make the world a better place through the work we do.

    Say hello to your future. Apply!