easyJet: Reimagining the travel experience

What does it really take to deliver seamless travel at scale?

In this 20-minute podcast, easyJet’s Brian Hogg (Head of Digital Product) and Dweeti Fanshawe (Head of Product Engineering) join Valtech's Matt Redman (SVP Strategy Europe) to unpack how one of Europe’s leading airlines is transforming every touchpoint — from booking to boarding — through experience innovation.

From mobile app breakthroughs to AI adoption and cultural shifts, the conversation goes through the mindset, methods and technologies required to remove friction and reconnect travelers with the joy of the journey.

Dive into what it takes to meet rising expectations, operate at massive scale and drive product innovation inside a highly regulated industry.

Why listen?

In this 20-minute episode, you'll learn how easyJet:

• Serves 100 million passengers a year with an app-first experience strategy

• Balances AI experimentation with responsible delivery at scale

• Translates a legacy of disruption into a future of integrated, intelligent travel