Optimizing business processes to maximize the customer experience in the retail and luxury sectors
In collaboration with
The issue of content is crucial for all sectors, especially when it comes to excellence in luxury and retail. To this end, we are organising an exclusive event focused on optimising the business and customer experience through content management, on September 19, starting at 6pm in Geneva.
The event will be an opportunity to discuss best practice in implementing an effective strategy for your teams that will boost performance and enhance the experience of your customers.
We will be very pleased to welcome Louis Deren, Project Manager & Business Analyst at Audemars Piguet, who will share with us the opportunities and benefits of implementing Adobe Assets DAM and digitising processes (Workfront implementation).
This discussion will be followed by a cocktail reception.
6.30-6.50pm: The ever-faster pace of change between innovation and ever-increasing consumer expectations has reshaped the world of retail and luxury goods. What are the trends in this industry and in this new era?
6:50-7:10pm: Audemars Piguet client presentation. How digital transformation is making it possible to optimise the bandwidth of the customer businesses (brand & retail) to better respond to market needs.
7.10-7.30pm: Use cases and added value in the worlds of retail and luxury.
7.30-7.40pm: Key lessons and conclusion.
7.40-9.00pm: Cocktail networking.
