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Commerce Acceleration

Omnichannel Strategy

Delivering a consistent and personalized experience across all customer touchpoints, with a strategy that combines experience design, data and technology. We enable brands to optimize engagement and build loyalty through seamless and unified cross-channel and device experiences.

B2C and D2C Commerce Platforms 

Leveraging our B2C commerce and D2C omnichannel platforms to reach your business goals faster. Our platforms enable you to leap ahead and differentiate yourself from the competition with powerful tools to serve your existing customers, reach new audiences and create better customer experiences.

B2B Commerce and Customer Portals 

Capturing market share, driving customer self-service, loyalty, empowering your sales teams with B2B commerce platforms and customer portals. Using market-leading technology, we help B2B companies to increase efficiency and gain a competitive advantage in the increasingly complex marketplace.

Commerce Performance Optimization

Increasing conversion rates, average order value and customer satisfaction while reducing churn with a fluid, responsive and data-led commerce experience. We optimize images and improve code quality to accelerate page speed, reduce server response time and help you to meet the full potential of your commerce offering. Additional focus and attention to how composable solutions will complement existing technology investment with an aim to lower operational costs and overheads.

CRM and Loyalty

Improving customer loyalty and CRM excellence through a comprehensive suite of tools, processes and techniques tailored to your organization’s goals. Drive engagement and unlock customer value through the right mix of content, analysis and optimization.

Order Management (OMS)

Enabling businesses to drive more efficient commerce operations relating to inventory allocation, freight optimization and customer notification during the order fulfillment cycle by implementing the right order management solution for your brand experience. Track sales, orders, inventory and fulfillment in real-time and deliver on the commerce expectations of your customers with improved accuracy and seamless purchasing experiences.

Product Experience Management (PXM)

Accelerating speed to purchase and increasing customer satisfaction with tailored PXM strategies and implementations. By centralizing data quality standards with a focus to enhancing product information for site search and discoverability, we help you to deliver superior customer interactions across your commerce touchpoints.

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