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From lakehouse to intelligence: Databricks and the new enterprise AI playbook

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Richard Harris
VP, Data & AI at Valtech
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July 23, 2025

Richard Harris, Valtech VP of Data & AI, shares how Databricks is helping brands build smarter, faster and more secure AI systems.

Ten years ago, Databricks set out to unify analytics, data engineering and machine learning on a single platform. Fast forward to the Data + AI Summit 2025, and that vision has gone mainstream. 22,000 attendees in person. 65,000 more online. And product launches that are already transforming enterprise AI.

As someone leading data transformation for Fortune 500s across retail, automotive, CPG, travel and financial services at Valtech, I came to #DAIS25 to ask one specific question: Can these tools activate meaningful change today?

The answer? Unequivocally yes. Here’s what you need to know.

The lakehouse just became your database

At the summit, Databricks unveiled LakeBase, a groundbreaking transactional database that separates storage and compute while maintaining open formats.

This signals a major shift: transactional AI at enterprise scale. By decoupling storage and compute while staying open format and Postgres-native, LakeBase powers use cases that weren’t previously viable.

LakeBase is built on open source, runs serverlessly and supports instant database branching. That unlocks real-time applications with millisecond latency and high scalability.

For Valtech clients, the impact is immediate:

  • Retailers and CPG brands can now deliver live product recommendations using unified behavioral and product data.
  • Travel and hospitality companies can react to customer behavior in real time.
  • Financial services companies can deploy real-time fraud detection with governed access.

From agents to agentic systems

Databricks is moving quickly toward production-grade AI agents. With AgentBricks, customers can now:

  • Automatically evaluate LLMs using domain-specific judges.
  • Optimize agent behaviors via 100-plus ML techniques.
  • Make transparent tradeoffs between speed, cost and output quality.

These agents support continual learning, enabling systems that get smarter over time from user feedback.

Valtech is already building such agentic workflows. Imagine a customer service bot that updates BI dashboards, books follow-up actions and summarizes campaign outcomes. Now, we can do it faster, cheaper and more reliably with AgentBricks.

Apps, not just models

Databricks is transforming how enterprises interact with AI by launching its own Apps Platform, enabling developers to build custom, governed AI tools using:

  • Streamlit, Gradio, Dash (Python)
  • Node.js (JavaScript)
  • One-click integration with LakeBase for operational storage

More than 20,000 AI apps have already been built on the Databricks Apps Platform since November 2024.

For Valtech clients, this opens a new frontier of embedded intelligence inside day-to-day operations. Imagine an automotive sales tool that surfaces real-time offers based on region, incentives and customer history. Or imagine a campaign assistant for CPG brands that adjusts copy based on past ROI.

This is the kind of integration that makes AI part of the business.

Unified governance that’s actually unified

With Unity Catalog, governance now covers everything: structured and unstructured data, models, dashboards, and metrics. It tracks lineage, applies business semantics, and supports both Delta Lake and Apache Iceberg.

For most enterprises, governance has been a blocker. At Valtech, we’re already helping clients move from fragmented policies to unified control. Unity Catalog makes that journey possible and scalable.

Data for billions, not just the few

Databricks is democratizing access to data and AI by launching a free edition of its platform and investing $100 million into AI education worldwide. All self-paced learning materials are now open source.

This democratization aligns perfectly with Valtech’s vision of empowering client teams and building lasting capability.

Real-world use cases

The future of AI is unfolding all around us. At DAIS, we saw how companies are moving from prototype to production-ready frameworks thanks to tools like DSPy on Databricks.

 

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7-Eleven

7-Eleven has rebuilt their creative marketing pipeline using a multi-agent system. 

The result: A full AI-driven assistant powered by GENIE, LangGraph, Streamlit and Mosaic AI. From brief to execution to QA, the system supports human-in-the-loop creativity with domain-specific customization, and it outperformed ChatGPT in internal testing. 

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Healthcare company

Smaller classical ML models paired with modular agents outperform over-reliant LLM monoliths. 

One healthcare demo parsed insurance PDFs in real time with OCR agent-based triage. Function calling and Spark integration enabled real-time deductible extraction. 

Switching to a multi-agent architecture boosted accuracy from 59% to 85% and slashed latency from 15 seconds to 6 seconds.  

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Virgin Atlantic

Virgin Atlantic is saving one to two hours per day for frontline teams by using Unity Catalog and medallion architecture to power AI-driven service triage. 

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Mastercard

Mastercard built an onboarding agent that cut time-to-value by 30%.

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Block

At Block, 75% of engineers use Claude via Databricks. AI-generated databases are now outperforming manually built ones. 

Where Valtech comes in

Valtech is an activation partner across the Databricks stack. From agents to apps, and governance to go-lives, we help ambitious brands turn capability into competitive advantage. That includes:

  • Deploying customer-facing agents that deliver real value
  • Scaling semantic layers and policy frameworks across cloud environments
  • Building ML and GenAI systems that are secure, fast, and production-ready

We’re already activating this future across our enterprise accounts. If you're looking to unify data governance, build apps that drive action, or scale AI agents responsibly, get in touch with the Valtech Data & AI team →