Explore as inovações do varejo e o futuro do varejo com o CMO da Valtech Paul Lewis e com Susan Reda, Vice-Presidente de Estratégia de Educação da Federação Nacional do Varejo (NRF) e editora da STORES Media, a divisão editorial da NRF.
Explore o quanto as expectativas dos consumidores do varejo estão mudando, e descubra as tendências recentes do comércio varejista com o CMO da Valtech Paul Lewis e a convidada especial Veronika Sonsev, uma contribuidora e especialista em varejo da Forbes.
Empathy is a hot topic in business right now. The less-than-sincere “it's not personal, it's business” line is no longer acceptable; in fact, it’s completely antiquated. Just last year an article from Harvard Business Review regarded empathy as “a hard skill that should be required from the board-room to the shop floor.” Hyatt is embracing this notion completely.
