The Forrester report notes Valtech’s “focus on composable commerce and MACH architecture,” its OneValtech global delivery model that “integrates experience design, technology, marketing, and data science,” and its commitment to “composable commerce tech solutions that can power B2B and B2C strategies.”
“We believe this recognition reflects our continued focus on unlocking a better way for people to experience the world,” says Casper Rasmussen, Global Chief Transformation Officer at Valtech. “Composable, AI-enabled solutions allow brands to redefine how commerce is done — unlocking revenue faster while building for long-term growth.”
A composable, experience-led approach to commerce
Valtech earned the highest possible score (5.0) in the Vision criterion. To us, this score reflects our expertise in experience-led commerce, composable architectures and real-world AI applications. We believe this rating underscores Valtech’s ability to set a clear, differentiated direction for clients navigating complex digital commerce landscapes.
Valtech’s commerce services are designed to help companies create better buying experiences — experiences that are truly contextual to the needs of the end customer. The company’s OneValtech global delivery model emphasizes cross-disciplinary and high-proximity collaboration with clients, enabling high-impact commerce solutions that can power B2B and B2C strategies across channels, markets and industries.
The report notes that “Valtech’s differentiating vision focuses on creating better buying experiences that are effortless when they need to be and memorable when they matter.” This approach is reflected in offerings such as Valtech’s AI Concierge contextual commerce solution, which helps brands accelerate personalized, autonomous commerce experiences.
According to the Forrester evaluation, “Customers praise Valtech’s communication and business value delivery. They also appreciate Valtech’s openness to strengthening solutions, including adapting its commercial models, which they view as evidence of the vendor’s ‘culture and agility.’” We believe these attributes reinforce Valtech’s reputation as a high-value partner capable of tailoring solutions to client needs while maintaining a strong focus on outcomes.
Supporting modern commerce across industries
According to Forrester’s analysis, “Valtech is a good fit for midsize to large multibrand organizations across verticals that want an agile agency partner to implement, integrate, and run a modern technology stack.” Valtech delivers commerce experiences that connect strategy, experience design, technology, marketing and data science — helping companies adapt to evolving customer expectations and market demands.
Source: Forrester, The Forrester Wave™: Commerce Services, Q1 2026, Chuck Gahun, with contributors Fiona Swerdlow, Katie Vincent and Rachel Birrell.
Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here .
About Valtech
Valtech, the global leader in experience innovation, exists to unlock a better way to experience the world. By delivering sustainable, human-centric digital solutions that prepare businesses for the future, we empower brands to leapfrog the competition and surpass best practices. Our 6,000-strong team in 24 countries crafts intelligent, personalized experiences that blend crafts, categories and cultures. At the intersection of data, AI, creativity and technology, we touch lives, grow businesses and unlock value in a digitally accelerated world. Our clients include the world’s leading brands, such as AXA, Dolby, L’Oréal, LVMH, Mars, Mercedes, P&G, Santander, Toyota and Volkswagen. See our work at Valtech.com.