From clicks to agents: Are commerce websites dead?

Join our webinar featuring world-renowned Forrester analyst and premier digital commerce thought leader Chuck Gahun on rethinking digital commerce in the age of AI agents

Join Megan Carrigan, SVP Strategy & Innovation at Valtech, and guest speaker Chuck Gahun, Principal Analyst at Forrester, as they explore how agentic AI, composable commerce and shifting customer behaviors are redefining the role of the website.  

About the speakers

Megan Carrigan
SVP, Strategy & Innovation, Valtech

Megan Carrigan is SVP, Strategy & Innovation at Valtech Americas, driving CX, emerging tech, and transformation. She leads GenLabs, turning AI into real solutions, and spoke at Google Next 2026.

Chuck Gahun
Principal Analyst, Forrester

Chuck is a leader in Forrester’s Digital Business & Strategy practice, advising execs on CMS, PIM, and commerce strategy. He helps design tech partnerships that drive customer and business value.

What you’ll learn: 

  • What Forrester research reveals about the rise of agent-led commerce 
  • How AI agents are reshaping discovery, decision-making and buying journeys 
  • Why traditional websites are being challenged and what replaces them 
  • How leading brands are moving from experimentation to scalable impact 
  • Practical steps to future-proof your commerce strategy 

Who should attend?

This webinar is designed for professionals, digital transformation leaders and anyone looking to stay ahead in the evolving commerce landscape. 

Save your spot and get exclusive access to insights shaping the future of commerce. 

Register now

FAQs

  • Will there be a recording?

    Yes, all registrants will receive access to the recording after the event.

  • How do I join?

    Upon registration, you’ll receive a confirmation email with your access link via TwentyThree. 

  • Is it free?

    Yes, this webinar is free to attend.

The way customers buy is changing fast. Make sure your strategy keeps up.