From clicks to agents: Are commerce websites dead?

Watch our live webinar featuring Forrester, then stay for an open roundtable on what agentic commerce really means for your roadmap.

Commerce isn't disappearing, it's being redefined. 

Websites are no longer the primary interface. They are becoming infrastructure for AI-driven interactions, and the rules of discovery, decision-making and conversion are changing fast. 

In this fireside-style discussion, Forrester Principal Analyst Chuck Gahun joins Valtech's Megan Carrigan to unpack how agent-driven experiences are reshaping the way customers find, evaluate and buy, and what that shift means for your digital strategy right now. 

Join us in our Montréal office to watch the session live on the big screen, then stay for a candid roundtable with Valtech's local commerce and AI team. You'll leave with a sharper read on the  Forrester Wave™: Commerce Services, Q1 2026 where Valtech was recognized as a Strong Performer with the highest possible score in the Vision criterion, plus practical takeaways on architecture, orchestration and where to focus next. 

Why this conversation matters now
93%

of consumers say it is important that e-commerce search understands conversational queries 

About 80%

of AI initiatives fail to generate material business impact 

Fewer than 10%

of AI use cases move beyond the pilot stage 

32% of customers

say they would walk away from a brand they love after just one bad experience 

What to expect on the morning

  • A live viewing on the big screen

    The full one-hour webinar streamed live in our office. A fireside-style discussion with 10–15 curated questions

  • Breakfast bites and coffee

    Small appetizers, pastries and coffee from 8:30 AM. Come a few minutes early, settle in, say hi to the team.

  • An open roundtable with Valtech experts

    After the webinar, stay for a candid discussion with Valtech's Montréal commerce and AI practitioners. 

  • Peer connections in the room

    Spend time with other directors, VPs and digital leaders working through the same shifts. 

How the morning flows

We've structured the agenda so you get the live session, the discussion, and the room — without taking your whole day. 

  • 8:30 AM Doors open, coffee and light bites 
  • 9:00 – 10:00 AM Live webinar viewing
  • 10:00 AM – 12:00 PM Roundtable and networking

Where to find us

  • Address — 7236 Rue Waverly, Suite 401, Montréal, QC H2R 0C2 
  • Métro — De Castelnau (Blue line) — 7 min walk 
  • Parking — Street parking on Waverly and surrounding streets. Bike racks on site. 
  • Food — Coffee, pastries and small breakfast appetizers

Open in Google Maps

On screen and in the room

Chuck Gahun
Principal Analyst, Forrester
Megan Carrigan
SVP, Strategy & Innovation, Valtech
Gabriel Laliberte
EVP of Strategy, Valtech Americas
Julia Cyboran
VP of Marketing, Valtech

Save your  seat

Spots are limited — we'll confirm your registration by email within 24 hours. 

Coming with a colleague? Each attendee should register individually so we have the right count for breakfast. 

Reserve your free seat

Can't join in  person? 

If you can't make it in person you can still register for the live online stream on June 4, 9–10 AM ET.

Join online webinar

Related  content

The Era of Conversational Commerce

Whitepaper

The Intelligent Enterprise Playbook

Whitepaper

Retail at the Crossroads 2026

Insight

Valtech recognized in The Forrester Wave™: Commerce Services, Q1 2026

FAQ

  • What is this  event,  exactly?

    A live, in-person viewing of the Valtech webinar featuring Forrester: From clicks to agents: Are commerce websites dead? hosted at the Valtech Montréal office on June 4. The webinar runs 9–10 AM ET; we'll stay together until 11:30 AM for an open roundtable with Valtech's local experts.

  • Is there a cost to attend?

    No. The event is free, but seats are limited and we will confirm RSVPs individually to manage capacity.

  • What's  served?

    Coffee, pastries and small breakfast appetizers from 8:30 AM. You can flag dietary restrictions or allergies in the RSVP form.

  • Can I bring a colleague?

    Yes — please ask each colleague to register individually so we have an accurate count for breakfast and seating.

  • What if I  can't  make it in person?

    You can still register for the live online stream of the webinar at https://www.valtech.com/events/valtech-forrester-webinar/#contact-us-form. Online registrants also receive the recording afterward.

  • Will the session be recorded?

    The Forrester webinar itself will be recorded, and Valtech holds six months of replay rights. The in-person roundtable that follows is not recorded,  it's a candid conversation for people in the room.

  • How do I get there?

    You’ll find us at 7236 Rue Waverly, Suite 401, Mile End. The closest métro is De Castelnau on the Blue line (about a 7-minute walk). Street parking is available around the building, and there are bike racks on site.