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Atlassian Engineer (middle)

North Macedonia - Remote

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

The role  

As a Atlassian Engineer, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 2+ years of experience, a growth mindset and a drive to make a lasting impact. 

You will thrive in this role if you are: 

  • A curious problem solver who challenges the status quo 
  • A collaborator who values teamwork and knowledge-sharing 
  • Excited by the intersection of technology, creativity and data 
  • Experienced in Agile methodologies and consulting (a plus) 

Role responsibilities

  • Global Atlassian Jira and Confluence administration including configuration, optimization & automation and user support;
  • New Jira and Jira Service Management projects creation & configuration,
  • Consulting requestors on company Atlassian standards and best practices;
  • Business process automation via Atlassian tools (workflow, forms, mail handlers etc)
  • New Confluence space/pages creation & configuration by template, structuring information;
  • Participation in Jira and Confluence data migration from local Valtech instances to global and/or from Data Center version to Cloud or Cloud to Cloud (including coordination with Stakeholders in corresponding countries, migrate data, users support); 
  • Control & analyze Data, facilitate of data correction/cleaning, user support (Jira, Confluence);
  • Prepare accurate and timely reports (working with the team in Agile approach with SCRAM/KANBAN boards and ServiceDesk tickets).
  • Initiate and support data analysis and process improvements

Must have qualifications

  • 2+ year of working experience in Atlassian products (Jira, Confluence, Jira Service Management) administration in Atlassian Cloud Organization (users and access management, product and license management, security settings, projects and spaces creation and customization, Jira service management configuration, Incident Management SLA etc);
  • Working experience in processes automation via Atlassian Automation plugin and REST API (audit logs, workflow, smart values, conditions, synchronization, etc);
  • Experience with migration of Atlassian products DC to Cloud, Cloud to Cloud (JIRA, Confluence, JSM);
  • Strong logical and analytical skills, critical thinking;
  • Exceptional organizational and work structuring skills, attention to details, priorities management;
  • Strong verbal & written communication skills, ability to consult;
  • Exceptional customer service orientation and related skills;
  • Must be proficient with the use of Atlassian JIRA, Confluence, MS Office tools (MS Excel);
  • Upper Intermediate English or higher

Nice to have qualifications  

  • Experience with complex process automation & scripting (Groovy scripting) and Atlassian REST API development (Cloud);
  • Knowledge of Atlassian Intelligence and AI-powered Rovo features;
  • Experience with Asset management, OpsGenie functionality in JSM;
  • Knowledge of Agile methodologies; practical Scrum/Kanban experience;
  • General cyber security knowledge;
  • Experience in content management;
  • Experience in Software Development companies and/or Ecommerce;
  • Work in the International distributed Team;

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

  • Private health insurance
We hope you will never need it, but nevertheless, we offer private health insurance to all our employees.
  • Education program
We never stop learning, that’s why we offer our employees an educational program with training and certification.
  • Wellbeing program
We all deserve to live a healthy and well-balanced life. It's not an option, it's a necessity!
  • Free beverages
Enjoy free coffee, drinks, and snacks at work, or join one of our famous company dinners.
  • Social events
We enjoy spending time together, not only at work. Ski trips, carting, laser-tag, wine tasting, picnics, cooking classes… you name it – we’ve done it! There are plenty of cool events to join and to get to know your colleagues.
  • Competitive conditions
Besides a competitive salary and 24 days of vacation, you will join annual company events with the whole team.
  • Challenging projects
Ready for a challenge? We guarantee you’ll find challenging projects at Valtech!
  • Cool colleagues
What’s the most important thing in a job? Cool colleagues with whom you spent most of the time during the week. We have a lot of them!
  • Honest feedback
Honesty, openness and respect are among our core values. We encourage an open feedback culture in order to build trust and grow together

 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. 

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com. 

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

  

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

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