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Event Date: 2020-09-09
10:00 - 11:00 CET
Webinar: Watch on demand

The key challenge for brands now, is to secure that the customer experiences they provide will meet the new needs and behaviors of consumers in order to retain their customers and grow business. Companies should prioritize their customer experience strategy to recover faster and become more resilient after the Covid19 crisis. But how? Join this webinar to get prepared to answer that question.

 

Want to get to work already?

If you want to fast forward and know you're not meeting your full CX potential, we have created a workshop solely focused on uncovering your potential and which steps you can take now and in the near future, to realize it.

It's a relatively simple three step process that will leave you with actionable insights, that enables you to step up to the new expectations from your customers.

The three steps

  • Activate the right people in your business
  • Workshop with Valtech
  • Snapshot of CX potential, weak spots and future business input

The guaranteed take-aways

  • Key trends relevant to your organization and their impact on your business and CX
  • Backlog with ideas for now, near-term and long-term
  • Alignment within the organization
  • An outside-in perspective

Get many more details here!