Valtech, the experience innovation company, partnered with 113 Spring, a next-generation, wellness-driven retail destination in SoHo, to design and implement the core digital infrastructure that supports the store’s operations and online experience.
Through a strategic technology collaboration, Valtech delivered the commerce, booking and data systems that enable 113 Spring to seamlessly run its wellness programs, product offerings and business experiments.
The new Shopify-based website and ecommerce platform integrate key third-party applications, allowing customers to purchase products, book services and explore experiences while providing the 113 Spring team with valuable operational and analytical capabilities.
“Our collaboration with 113 Spring demonstrates how strong digital foundations empower innovative business models,” said Shannon Ryan, Chief Growth Officer, Valtech Americas. “By connecting commerce, data and analytics, we’ve helped create a flexible, insight-driven infrastructure that supports smarter decisions and operational growth.”
A digital foundation built for wellness, commerce and intelligence
Valtech designed and implemented the digital architecture that connects 113 Spring’s online and in-store systems. Built on Shopify, the infrastructure supports a range of retail and service functions, including product sales, rentals and appointment bookings.
Beyond commerce, Valtech created the data backbone that drives internal analytics and measurement. The system integrates multiple tools into a unified data lake and AI-assisted dashboards, tracking more than 300 metrics across digital and physical environments. These insights enable leadership to measure experiments, evaluate performance and refine offerings based on real-time data — informing decisions about products, programming and customer engagement.
Operational insights, not personalization
While the 113 Spring experience is shaped by in-store programming and human interaction, Valtech’s contribution focuses on the operational intelligence that supports those experiences. The analytics infrastructure gives teams visibility into how offerings perform and how guests interact across touchpoints, helping the organization make data-driven decisions that enhance both customer and employee experiences.
Valtech continues to serve as a strategic technology partner, advising on best practices in commerce, AI and data strategy, and collaborating with other digital and experience partners to ensure ongoing innovation and optimization.
About Valtech
Valtech, the global leader in experience innovation, exists to unlock a better way to experience the world. By delivering sustainable, human-centric digital solutions that prepare businesses for the future, we empower brands to leapfrog the competition and surpass best practices. Our 7000-strong team in 24 countries crafts intelligent, personalized experiences that blend crafts, categories and cultures. At the intersection of data, AI, creativity and technology, we touch lives, grow businesses and unlock value in a digitally accelerated world. Our clients include the world’s leading brands, such as L’Oréal, LVMH, Mars, P&G, Volkswagen, Dolby, Santander and BBC.
For more information, visit www.valtech.com.