Retail Practice Lead, Canada Ludovic Maire My Insights 4 Considerations When Building Your Connected Store Imagine your customers could communicate how they are feeling while browsing your physical retail store. What would they say? setembro 07, 2016 Conversational commerce is about to revolutionize retail 2016 will be the dawning of the year of conversational commerce; and it’s going to change the way we interact with brands forever. Chatbots, a new add-on for instant messaging apps, are poised to disrupt retail apps within the next year or so. abril 19, 2016