Author

Retail Practice Lead, Canada

Ludovic Maire

My Insights

4 Considerations When Building Your Connected Store

Imagine your customers could communicate how they are feeling while browsing your physical retail store. What would they say?

September 07, 2016

Conversational commerce is about to revolutionize retail

2016 will be the dawning of the year of conversational commerce; and it’s going to change the way we interact with brands forever.  Chatbots, a new add-on for instant messaging apps, are poised to disrupt retail apps within the next year or so.

April 19, 2016