Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.
The opportunity
At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.
We are proud of:
- The work we do and the innovation we drive
- Our values of share, care and dare
- A workplace culture that fosters creativity, diversity and autonomy
- Our borderless, global framework, which enables seamless collaboration
The role
As a Demand Operations Specialist, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 2-5 years of experience, a growth mindset and a drive to make a lasting impact.
You will thrive in this role if you are:
- A curious problem solver who challenges the status quo
- A collaborator who values teamwork and knowledge-sharing
- Excited by the intersection of technology, creativity and data
The Demand Operations function is part of Valtech’s Regional Operations team, a core group responsible for providing visibility into upcoming demand and enabling efficient, data-driven decisions across the business. Demand Operations plays a critical role in ensuring data and systems accuracy, improving operational efficiency, and supporting revenue forecast accuracy, utilization, and delivery outcomes.
As a Demand Operations Specialist, you will partner closely with Client leadership, Delivery leadership, and cross-functional teams across the business to ensure demand data is accurate, consistent, and actionable. This role is less about inputting data and more about building trusted partnerships, ensuring operational alignment, and driving efficiencies across systems and processes. You will act as a connector between teams, helping transform demand data inputs into reliable insights that enable better business decisions.
Role responsibilities
- Partner with Client and Account teams to validate demand requirements, ensure accuracy of inputs, and translate business needs into reliable system data
- Collaborate with Delivery, Finance, and Practice/Service Line leaders to align demand data with staffing, forecasting, and operational priorities
- Monitor and improve data quality across systems (Salesforce, SuiteProjects Pro, etc.), identifying and resolving inconsistencies
- Collaborate on process improvements for how demand is captured, tracked, and reported, helping to drive efficiency and consistency across regions
- Build and maintain reporting dashboards that provide leadership with actionable insights into demand trends, utilization, and revenue forecasts
- Proactively surface risks, gaps, and patterns in demand data to help stakeholders make timely decisions
- Serve as a trusted point of contact between Regional Operations and client-facing teams, ensuring smooth information flow and alignment
- Support Regional Operations leadership with analysis, recommendations, and operational insights that improve overall efficiency and forecasting accuracy
- Act as a steward of demand governance, ensuring cross-team alignment and adherence to standards and best practices
Must have qualifications
To be considered for this role, you must meet the following essential qualifications:
- 2–5 years of experience in operations, workforce planning, resource management, or data governance
- Excellent attention to detail with a focus on data accuracy and system reliability
- Strong analytical mindset, able to spot trends and connect data insights to business needs
- Strong partnership and stakeholder management skills; proven ability to work across teams with different priorities
- Proficiency with staffing/resource management tools (Salesforce, OpenAir/SuiteProjects Pro, or similar) and Excel/PowerBI for reporting and analysis
- Comfortable balancing detail-oriented work with higher-level operational problem-solving
- Proactive communicator and problem-solver with experience driving process improvements
Nice to have qualifications
- Experience in the consulting or professional services industry
If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.
Success in this role looks like
- Strong partnerships with Client, Delivery, and Finance teams, ensuring smooth information flow and shared accountability for demand accuracy
- Demand data that is accurate, reliable, and trusted across the business
- Clear, standardized reporting that enables better decision-making at leadership levels
- More efficient, consistent processes within Regional Operations team in general
- Meaningful contributions to improving utilization and forecast accuracy through stronger data governance
Commitment to reaching all kinds of people
We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.
The benefits
This is a full-time position based in Canada.
Beyond a competitive compensation package, we offer:
- Flexibility, with remote and hybrid work options (country-dependent)
- Career advancement, with international mobility and professional development programs
- Learning and development, with access to cutting-edge tools, training and industry experts
Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.
Your application process
Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps.
⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com.
We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.
About Valtech
Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.
At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.
At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.
Are you ready to create what’s next? Join us.