Author

CX and Digital Strategist

Julie Fesquet

Julie Fesquet

My Insights

Work must go on(line)! visualization image

Work must go on(line)!

We’ve been talking about working remotely for a long time now as this trend has been persistently awaited by many employees for its flexibility and possibility of being a major time-saver. It has, however, for a long timed also been feared by many companies who saw it as, among other things, a breeding ground for reduced productivity and employee disengagement.

August 01, 2020
New Lifestyles, New Customer Experiences: Adapt Quickly with the Help of Proto-Journeys visualization image

New Lifestyles, New Customer Experiences: Adapt Quickly with the Help of Proto-Journeys

What seemed impossible to us a few months back now seems obvious: the way we live our lives has changed and will be constantly evolving in the coming months, if not for the next few years.

August 01, 2020
Our Golden Rules for Leading a Design Thinking Workshop visualization image

Our Golden Rules for Leading a Design Thinking Workshop

When you use Design Thinking methodology in a co-creation workshop, it’s undeniable that being well-prepared is essential to ensure its success.

April 10, 2020