Leveraging User Experience within the Sitecore Customer Experience Platform

Delivering digital services is becoming more and more intertwined between technology, methodology and resources. But a critical component in delivery is the often overlooked customer success factor. In spring this year, a small group of Sitecore MVP’s, including Valtech’s Dominic Hurst, got together to share their experiences and knowledge on how to leverage user experience guidelines within the Sitecore customer experience platform.

Aller de l’avant avec Sitecore

Dans un précédent article, nous vous parlions de comment utiliser votre nouvelle plateforme à son plein potentiel. Nous en avons parlé à maintes et maintes reprises… Ce serait un peu comme avoir un jet et le laisser au garage: oui, vous avez la meilleure des plateformes, mais si vous ne pouvez pas l’utiliser, quel est l’intérêt?

Preparing for Sitecore personalisation? – Three steps to make your personalisation tests effective

Whether its a machine or human that dictates the personalisation we still need to prepare for personalisation to maximise its potential and thus the value it can deliver.