CX and Digital Strategist

Julie Fesquet

My Insights

New Lifestyles, New Customer Experiences

What seemed impossible to us a few months back now seems obvious: the way we live our lives has changed and will be constantly evolving in the coming months, if not for the next few years.

augustus 01, 2020

Work must go on(line)!

We’ve been talking about working remotely for a long time now as this trend has been persistently awaited by many employees for its flexibility and possibility of being a major time-saver. It has, however, for a long timed also been feared by many companies who saw it as, among other things, a breeding ground for reduced productivity and employee disengagement.

augustus 01, 2020

Our Golden Rules for Leading a Design Thinking Workshop

When you use Design Thinking methodology in a co-creation workshop, it’s undeniable that being well-prepared is essential to ensure its success.

april 10, 2020

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Let's reinvent the future