CX and Digital Strategist

Julie Fesquet

My Insights

Novos estilos de vida, novas experiências do cliente

O que há algum tempo parecia impossível, agora é óbvio: a maneira como vivemos nossas vidas mudou e estará em constante evolução nos próximos meses, se não nos próximos anos.

setembro 01, 2020

Work must go on(line)!

We’ve been talking about working remotely for a long time now as this trend has been persistently awaited by many employees for its flexibility and possibility of being a major time-saver. It has, however, for a long timed also been feared by many companies who saw it as, among other things, a breeding ground for reduced productivity and employee disengagement.

agosto 01, 2020

Our Golden Rules for Leading a Design Thinking Workshop

When you use Design Thinking methodology in a co-creation workshop, it’s undeniable that being well-prepared is essential to ensure its success.

abril 10, 2020