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Client Partner, Financial Services

New York, Toronto

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Client Partner – Financial Services

The Opportunity

At Valtech, we don’t just build digital solutions—we transform the way our clients think, operate, and engage with the world. As technology continues to reshape industries, we believe that experience is the next competitive frontier. Our people are the drivers of that change. And we’re proud of:

  • The inclusive, flexible culture we create every day
  • Our global reputation as a trusted digital transformation partner
  • The work we do with some of the world’s most recognized and innovative brands

The Role

Valtech is hiring a Client Partner to join our growing Americas team. This is a high-impact role within our global consulting business, with responsibility for driving growth, developing senior client relationships, and leading cross-functional teams toward shared outcomes. You’ll play a key role in our leadership team by bringing a sharp point of view on digital services strategy and execution—while inspiring confidence, action, and trust.

This position will work primarily with clients in the Financial Services (FinServ) industry, helping them navigate transformation initiatives in digital experience, marketing, cloud, and commerce.

Role Responsibilities

Growth

  • Own account-level growth targets, including revenue, margin, and client satisfaction
  • Develop and execute account strategies to achieve year-over-year growth
  • Lead and coach teams to uncover opportunities, deliver proposals, and win new engagements
  • Leverage partnerships and internal capabilities to position Valtech as a strategic advisor
  • Shape account growth plays and identify new value streams across digital, tech, and advisory services
  • Guide high-quality proposals and inspire multidisciplinary teams to deliver winning pitches

Client Satisfaction & Delivery

  • Serve as a senior point of escalation to resolve delivery or client concerns
  • Support successful outcomes across delivery teams while promoting client health and employee satisfaction
  • Lead executive-level client meetings, visioning sessions, and strategic briefings
  • Manage account-level P&L with attention to gross margin, forecasting, and investment strategy
  • Negotiate long-term agreements in collaboration with legal, delivery, and procurement teams
  • Ensure resource planning, invoicing, and rate management align with account and client expectations

Leadership

  • Act as a servant leader—advocating for team development, morale, and growth
  • Align team activities to individual career goals and organizational development pathways
  • Provide mentorship and succession planning support for consultants and account leads

Minimum Qualifications

  • 10+ years of experience in IT consulting services with demonstrated account and revenue ownership
  • 7+ years managing a portfolio or team in a client-facing environment
  • 5+ years of experience in digital transformation consulting across verticals
  • Familiarity with modern enterprise technology, CRM, cloud, and marketing platforms
  • High emotional intelligence and strategic thinking with an informed industry perspective

Preferred Qualifications

  • Ability to coach and influence others through strategic account leadership
  • Strong cross-functional team leadership and client relationship-building capabilities
  • Proven success in crafting business cases for design and technology investments
  • Familiarity with digital platforms and ecosystems, including experience in: Digital Experience, MarCom, Commerce, Data / AI, Cloud Infrastructure and Platform Partners (Salesforce, Adobe, etc.).

Valtech: The Experience Innovation Company

We exist to unlock a better way to experience the world. Whether enabling personalized digital journeys, rethinking enterprise platforms, or accelerating transformation roadmaps, Valtech helps the world’s leading brands move faster and create connected experiences at scale.

We dare to simplify the complex.
We care about people, planet, and purpose.
We share knowledge to grow together.

Valtech is committed to fostering a diverse, inclusive environment where every candidate is treated with dignity and respect. We are proud to be an equal-opportunity employer and welcome applicants from all backgrounds.

If you’re ready to take the next step in your career—and help shape the future of digital transformation in Financial Services—this is your opportunity to join our team of innovative, global professionals.

The benefits 

This is a full-time, salaried position in the USA. The salary range offered for this position is $150K - $200K.  In addition to your base pay there is a commission/ incentive plan, as well. Please note that salary ranges may vary by country or region, in accordance with local market standards and compensation practices.

Beyond a competitive full compensation package, we pride ourselves on offering you flexibility, career advancement & learning and development. Our benefits are country specific to cater to the needs of our people so your talent partner will be able to run through the benefits for your location on the screening call.  


Your process

After submitting your application, you will hear from a member of our Talent Acquisition team if your skills and experience match the position. Be mindful of recruitment fraud by only replying and engaging with email contacts that end with the '@valtech.com' or domain.

We strive to create an inclusive environment for all candidates. If a candidate has specific requirements or needs reasonable adjustments to participate in the application or interview process, please let your TA partner know so we can accommodate accordingly.

Contact us

We would love to hear from you! Please fill out the form and the nearest person from office will contact you. 
Should you need an alternative format and/or communication support to provide feedback please contact Sheree Atcheson.

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