Client Service Director

Due to the current Corona virus shutdown and the uncertainty of the situation we have decided to put all open positions on hold. You can still apply, but please expect longer process and response time. We thank you for patience and understanding in this difficult situation.

The Opportunity

Are you looking for a position that combines a strong market focus, new client engagement, and strategic development of our market footprint? Do you like the idea of being able to define your own role and responsibilities? Are you looking to make your mark on an international stage, while working at the forefront of the digital frontier? Then we have got a job for you.

The Job

You will work closely with an international portfolio of clients. Working with our Sales and Marketing Director, you’ll define go-to-market strategies and tactics. You will deal with our clients on a daily basis, presenting digital strategies, projects and ideas, and taking their responses back to our digital team behind the scenes.

You will be a digital advisor and consultant. Our goal is to give our clients a competitive advantage by designing digital solutions that deliver tangible results. You will work to make this happen, melting the best of creativity and technology to help our clients drive stronger brand-customer relationships in this increasingly complex world.

You will be a digital matchmaker. You will work with potential clients and help them see why they need us. And you will work with our team to figure out how we can help potential clients. Think of it as digital matchmaking – finding the clients and Valtech services that are perfectly suited for each other.

You will know our clients, inside and out. You know their market, their business conditions, their competitors, and you can suggest projects that can help them. You are quick to identify new stakeholders within existing clients, talk to them, get to know them, and make them fall in love with what we do.

You will know our teams. One of your primary responsibilities is to make sure that opportunities fall within the comfort zone of our delivery teams. Yet you also have an eye for how to develop our teams, constantly pushing them by giving them tasks that are a bit beyond what they’ve done before. In other words, we’re looking to break boundaries in manageable doses. That’s how we develop ourselves and our client(s) and remain competitive. Your role will be to help us do that.

The Ideal Candidate

You know digital. You follow all the right people, watch the TED talks, listen to the podcasts, attend the conferences and are up-to-speed on the latest developments in this rapidly evolving industry. You’re that annoying person that always seems to know about the latest tech and trends first and you’re not shy about letting everyone know you know.

You’ve got experience. We expect that you’ve worked with client engagement within the digital sphere for the past several years.

You’re a closer. While you on the one hand is eminent in opening doors at especially new potential clients, you are driven by closing deals – and know how to do that to the benefit of both our clients and as us.

You’re a team player. You can work both internally and externally with multidisciplinary teams. You can move freely in and out of different cultures, and liaise with all levels of an organization.

You’re a born presenter. This job requires a lot of facetime with clients. You need to be comfortable leading meetings, making phone calls, giving presentations and interacting with clients on a daily basis.

You’re a juggler. We balance a lot of projects at one time. You need to thrive in a fast-paced environment, be able to multi-task and prioritize correctly and know when to ask for guidance.

You’re hard to find behind your desk. You’ll be based at our Danish office, but as we’re part of an international group, you’ll also be collaborating with our offices and/or visiting clients around the world. So, do bring your passport – some travelling can be expected.

And here’s a little about us:

We’re local and global. We’re part of the global Valtech Group, spanning 5 continents with 40 offices around the world in locations like London, Paris, Geneva, Toronto, New York, Singapore, Buenos Aires - just to name a few. We are innovators, design thinkers, marketers, creatives and developers, who all create unprecedented success for our Global 500 clients while optimizing time-to-market and return on investment.

We’re one of the leading digital agencies in Denmark, working with brands such as Coloplast, Novo Nordisk, Grundfos, Telia, GN Hearing, Trygfonden, Nybolig and Wonderful Copenhagen. All thanks to our 155 brilliant minds working in our stunning offices in Copenhagen and Aarhus.

As part of a global organization we have multi-cultural local environments that are both open and collaborative, offering unmatched opportunities for personal and professional development – locally as well as globally.

We interact across countries, disciplines, trades, roles and teams. We are consultants before anything else and take ownership of our own work, clients and careers.

We provide everyone with freedom and sky-high opportunities - in return, we expect an equally high degree of accountability and dedication.

We have a role-based, transparent workplace based on democratic principles where the same terms apply to everyone. Therefore, we all share the same loyalty-based pension and vacation scheme, health insurance and fringe benefits.

As part of our general transparent approach, we like to deal with salary upfront. So when you apply, let us know what you expect.

Note to non-EU nationals: We require a valid work permit in Denmark and that you can speak/write fluent in danish.

With on-going interviews, we urge you to send your application as soon as possible by press the apply button straight away.