Remote/Télétravail - Canada

Director of Operations - Consulting Services and Digital Growth

Director of Operations - Consulting Services and Digital Growth

At Valtech, we help accelerate the eCommerce and digital maturity of companies that want to offer the best service to their customers and provide outstanding experiences.

You at Valtech

As an Operations Manager, digital transformation consulting and digital marketing will be your playing fields. You will be responsible for supporting and mentoring your operational team of experts in those two areas.

Through your leadership and strong knowledge of project management, your colleagues will be able to maximize the value of the projects delivered, while respecting time and budget constraints, with the priority being the performance and growth of the firm's clients.

  • In a growth environment, effectively oversee the operations of your division and provide problem solving assistance.

  • Ensure that Valtech’s operational and budgetary standards are respected and enforced. Follow up on the key performance indicators established in the division.

  • Promote fluidity in assignments and effective collaboration between disciplines and consulting services.

  • Manage project assignments within your teams and communicate capacity to take on new projects.

  • Work in collaboration with the Account Directors and Project Delivery Directors to respect commercial agreements and ensure a minimal gap between the sales promise and the services rendered.

  • Provide ideas to improve current business processes and drive transformational initiatives to support the VP of Operations in implementing business changes.

  • Collaborate with the Practice Managers in evaluating the roles of the various team members and making changes as needed.

  • Support Practice Managers in the interview process, performance reviews, individual goal tracking, talent development and coaching.

  • Ensure the implementation and maintenance of individual, team and divisional performance metrics.

  • Encourage teamwork and autonomy, and promote a culture of collaboration between the various teams at a 360 level.

  • Ensure the alignment of deliverables are aligned with the expertise of the Consulting Services team as well as other departments, third parties and, most importantly, the client.

Your profile

  • You have a minimum of 8 years experience in a leadership role with team management responsibilities in the digital technology field.

  • You have a university degree in business administration, operations management or project management (or other related field).

  • You are fluent in French and English - both to communicate with clients and future colleagues!

  • You have already worked in an Agile development environment and are familiar with the SCRUM and Kanban methodologies (or you have some knowledge of them!).

The advantages of joining Valtech

  • Remote work up to 100%, with a one-time $500 allowance to equip you comfortably at home when you start your job.

  • Flexible vacation.

  • Flexible group insurance including access to telemedicine.

  • A group RRSP with employer contribution.

  • Stimulating projects with local and international clients.

  • An active social life and sports challenges even in virtual mode.

  • The opportunity to be a Digital Nomad in your own time - that is, to work from wherever you want! (subject to approval)

  • A strong company culture despite the distance where the following values will be part of your daily life: Go, Growth, Trust, Community and Balance!

And for those who appreciate good old-fashioned office life, our physical offices have

  • A relaxed work environment with open-plan offices

  • Beer on tap on Fridays

  • Ping pong, foosball and other sports tournaments

  • A Boost committee that organizes events to spice things up!

Contact us

We would love to hear from you! Please fill out the form and the nearest person from office will contact you.

Let's reinvent the future