United Kingdom

Global Change Manager (Europe)

Global Change Manager (Europe)

A few words about us

First things first… What will you become a part of? Valtech is a global digital agency focused on business transformation. We enable clients to anticipate tomorrow’s trends and connect more directly with their consumers across digital and physical touchpoints.

We deliver innovation with a purpose. With expertises across experience design, technology and marketing, our passion is in addressing transformational business challenges for our clients. Challenges where we re-imagine the customer journey and build new connected experiences. Challenges where we make data work in this new era and help our clients transform the way they operate and optimise business-critical digital platforms for multichannel commerce and marketing.

From discovery to optimisation, clients trust Valtech to remove complexity and deliver innovative, frictionless solutions that close the experience gap between customer expectation and reality. We are a network of more than 5,000 makers, thinkers, marketers, creatives, and developers spanning 5 continents with 50+ offices in 22 countries.

About the role

As we grow our capacity to manage internal changes across the organisation, we are looking for a global change manager to help us improve efficiency and scale to meet our ambitious goals. Joining the Global Business Operations and Delivery Team, you will be working alongside our business operations and delivery leaders, change agents and change managers, program and project managers, collaboration experts, financial and business applications specialists, and IT teams, to manage internal changes mostly related to business operations.

Over the past few years, we have developed a change management framework that reflects our people-centered approach to preparation, management, and sustainability of change initiatives. With lots of moving parts, we need someone who can confidently manage internal changes, working with multiple stakeholders across the world.

As a change manager, your role is to help Valtech transform by focusing on issues such as organisational effectiveness, continuous improvement, and transition management. You have the responsibility to recommend, support, and facilitate change management activities across all Valtech offices. Your goal is to ensure that employees and all stakeholders involved or impacted by the changes have awareness of the need for change; desire to participate; knowledge and ability to implement required skills and behaviours; and reinforcement to sustain the change.

At Valtech we embrace hybrid working and this role is no exception. However, in order to best support our leaders and our teams through change this role will require regular travel to our offices in Europe. You should expect to travel for a few days each month - sometimes a little more, sometimes a little less.

What you’ll be doing

· Develop change management plans and collaborate with project managers and other subject matter experts to prepare, implement, and manage internal change initiatives mainly in the European region

· Lead change management within post-merger integration teams to smooth the onboarding journey of newly acquired companies.

· Manage different types of changes: business, process, tools, organisational, and cultural.

· Enable behavioural shifts to support teams moving forward to meet changing demands.

· Provide support to the c-level, senior leadership teams, managing directors, people & culture teams, as well as other senior team members across Valtech.

· Create and manage documentation, communications, and training materials.

· Support and execute risk assessment and response plan activities.

· Measure, monitor and sustain adoption.

· Improve employee and organisational resiliency and effectiveness in change.

· Act as an internal consultant to advise on change management methods.

· Leverage and improve Valtech’s change management framework.

· Be the change: act at all times as a change agent.

Our preferred candidate

· 5+ years of organisational change management experience in IT related fields.

· Significant experience in change management, and in developing, managing, and executing communication and training plans.

· Experience in project management, scope, and budget management.

· Experience working in a complex organisational environment and directly with C-level executives.

· Strong self-drive and spirit of initiative, yet always using tact and diplomacy.

· Proven track record of being a strong team player.

· Ability to understand governance, creative and technical issues at high-level.

· Demonstrated ability to execute with a positive, result-focused attitude.

· Ability to bridge gaps and communicate effectively between cross-functional teams and external partners.

· Excellent listening and communication skills.

Meet the team

You will be part of our Global Business Operations and Delivery Team and report into the Group SVP, Delivery & Operations. You will work in an international environment and closely together with your passionate and talented team colleagues located in different countries across the group.

What can you expect from us?

At Valtech you’ll become part of our exceptional team of more than 5,000 talented innovators, design thinkers, marketers, creatives, and engineers. We interact across countries, disciplines, trades, roles and teams. We are consultants before anything else and take ownership of our own work, clients, and careers. We provide everyone with a large degree of freedom - in return, we expect an equally high degree of accountability and dedication. We transform by doing and insanely passionate about improving the end user experience. We are a people company. We share our knowledge and learnings, we dare to speak up and take risks. And we care deeply about one another, our clients, and the world around us.

We have from our very beginning always worked hard on providing everyone within our organisation the opportunity to grow and transform their job opportunities and career paths across the world. From graduates to seasoned professionals who are experts in their field. Valtech will always be recognised not just for the quality of the work we deliver, but for all the amazing people that make it happen. We don’t just talk about how to get things done, we really do transform by doing.

If this sounds like your next challenge, then do send us your application already today.

Contact us

We would love to hear from you! Please fill out the form and the nearest person from office will contact you.

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