Job

Chernihiv, Chernivtsi, Dnipro, Kharkiv, Kyiv, Lviv, Odesa, Uzhgorod, Vinnytsia

Head of Delivery, Ukraine

Head of Delivery, Ukraine

Head of Delivery gives strategic guidance and direction to the delivery management team in achieving the Company’s financial targets, short- and long-term goals; ensures the deliverables are delivered effectively and efficiently with a proper quality to agreed timescales; ensures all risks identified and mitigated.

You will have a proven ability to successfully deliver the largest projects/programs, you have strong consulting skills and you build strong relationships with both clients and all parts of the business to define viable approaches/methodologies in line with relevant industry standards and best practices. You will represent the delivery team within the business and ensure their views are made clear to the executive management team. You will ensure the individuals within delivery management are aligned and function as a team. You will also help shape the country’s growth strategy and help align it with regional and global objectives. You will lead needed Delivery and/or company change and transformation initiatives from ideation to completion to help drive the company’s long-term growth and success ambitions.

“Can do” positive attitude is critical for this position. You will bring energy and passion to the role that inspires direct reports and those around the wider organization. You need to be a great communicator both internally and with clients and other stakeholders.

Valtech globally is growing fast with ambitions to become the world leader in digital business transformation consulting in years to come. This will create a broad range of challenges within the Delivery organization in Ukraine, regionally and globally. A broad range of delivery skills and business skills is necessary to understand what will be required and how to move this forward strategically within the business. For sure it will be an exciting and challenging journey! Let us talk.

The Ideal Candidate:
— bachelor’s degree in computer science or related field;
— you have 10+ years of experience in management and leadership roles with increasing complexity and responsibilities;
— experience within delivery management (large scale projects, program and/or portfolio management) in a large delivery organization;
— proven people leadership experience that translates into impactful business results;
— experience in building and managing Delivery across different geographic locations;
— strong background in Software Delivery Management and Solution Architecture;
— excellent business communication, time management skills, and top-class presentation skills;
— experience in business development, client relationship management, pre-sales support, strong negotiation skills;
— ability to work as part of a cross-cultural team;
— strong in relationship building, managed relationships at a senior level within large organizations;
— proven organizational skills combined with very strong facilitation skills;
— self-starter and self-learner, with an ability to motivate and lead others;
— experience with managing nearshore/offshore teams and external 3rd parties across multiple geographies.

Optional:
— master’s degree in computer science or business field;
— in-depth understanding of agency finance models and operations;
— strong commerce project experience;
— experience in building service culture within Delivery organization (or the whole company);
— 500+ people delivery organization management or experience in being part of building it.

The Role:
— manage strategy;
— owner of Gross Margin KPI;
— manage client relationships and satisfaction;
— drive service excellence within the Delivery organization;
— ensure operational efficiencies like reporting, budgeting, hiring, planning, risk management, policy and procedure development/improvement and other;
— part of the country’s Senior Leadership Team;
— driving change management mostly within the Delivery function, but not limited to it;
— developing and executing delivery strategies to achieve short and long-term goals for our clients;
— lead long term development of new competencies needed to compete globally, aligned with local and global strategic objectives;
— monitoring and controlling the delivery performance in accordance with agreed terms and budgets;
— full cycle Delivery capacity management;
— support presales efforts from the Delivery side;
— drive continuous improvement mindset and initiatives across the Delivery organization locally and globally;
— supervising and guiding Delivery Managers in their duties and support their professional development efforts;
— assessing, managing, and resolving problematic developments and situations with teams, partners and clients;
— monitoring and controlling effective utilization of teams.

What Balance Means to Us

— a modern office, comfortable work environment, and the best available tools;
— business trips to Europe/US;
— 20 working days of vacation;
— medical insurance;
— sick leave (up to 20 days a year);
— unpaid leave (up to 20 days a year);
— paid days off (2 days);
— private entrepreneur leave (2 days);
— ability to work from home;
— professional internal/external trainings;
— professional certifications coverage — 100%;
— English classes;
— end-user hobbies compensation;
— ability to participate in Global Valtech R&D initiatives (AR/VR projects and IoT projects).