IT Supporter - Internship

IT Supporter - Internship

The Opportunity

As a full-service digital agency, Valtech combines many years of technological expertise with marketing experience. Valtech sees itself as a partner for the digital transformation of companies. The spectrum ranges from mobile applications and online campaigns to e-commerce platforms and customer engagement platforms to customized software development and advice using agile methodology.

Valtech is on an exciting journey and our IT Team is looking for an IT Supporter, who wants to begin his/her career in IT. Our new talented IT Supporter is going to help our current IT team maintain our computer systems. So, if you have the true depth and breadth of IT-support as well as the ambition to take responsibility, please continue reading – because you might be our new talented employee.

The Role

As our new IT Supporter, you’ll become a part of our Valtech DK IT Team which currently consists of two IT Specialists, but you will also work with colleagues all around the world. You will primarily support the local Danish IT Infrastructure, but because we are a global organization with global initiatives across our IT systems, there will be great possibilities to be part of specific global projects, together with your Global IT colleagues. 

You’ll be primarily responsible for the first- and second-line support for Windows 10, macOS, and mobile device user-related questions. You will be working primarily in Copenhagen, but also in Århus.

To work on our internal (Global) IT systems/tools like DUO Mobile, Microsoft 365, and Confluence/Jira with a cloud-first approach.

You’ll provide technical support. This includes setting up and troubleshooting computer hardware, software, and network equipment.

You’ll be responsible for documenting system configurations, so every update to a system and any new procedures or policies created in the IT environment. To be part of projects in DK or for Global IT.

The Ideal Candidate- What do we expect from you?

We are looking for a student who wants to learn and become a master in IT support. It’s  important for us, that you’re passionate and you’re prepared to go above and beyond. Your heart must burn with a passion for the customer-centric approach. It takes knowledge and curiosity to solve technology problems, so our ideal candidate has the following competencies:  

  • You know your way around maintaining computer systems and like challenges
  • You're a beginner, but you want to improve your skills as an IT Specialist
  • You are very good and have excellent communication skills in Danish and English
  • You are a team player first and have no issues with working on your own

What can you expect from us?

At Valtech you’ll become part of an exceptional team of more than 3.000 talented innovators, design thinkers, marketers, creatives, and developers, who all create unprecedented success for our clients while optimizing time-to-market and return on investment. We interact across countries, disciplines, trades, roles, and teams. We are consultants before anything else and take ownership of our own work, clients, and careers. We provide everyone with a large degree of freedom - in return, we expect an equally high degree of accountability and dedication.

We have from the very beginning always worked hard on providing everyone within our organization the opportunity to grow and also transform their job opportunities and career paths across the world, from graduates to seasoned professionals who are experts in their field. Valtech will consistently be recognized not just for the quality of the work we deliver, but for all the amazing people that make it happen. We don’t just talk about how to get things done, we really do transform by doing.

As this is an internship, we will support you financially with cognition of 3000 DKK per month, which is the maximum amount possible by Danish law.

We look forward to hearing from you.

Contact us

We would love to hear from you! Please fill out the form and the nearest person from office will contact you.

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