Senior Program Manager - Digital Commerce

In your role as a Senior Program Manager, you make the impact on we have our customers measurable. You work for leading brands within the Valtech Digital commerce practice, and feel at home in a challenging, international environment in which you collaborate with other experts and support them.

What you do

A seasoned program management professional with minimum 12 years of industry experience, and at least last 3 years managing program for large account in digital commerce space.
An individual with a mindset of problem solving and proactiveness.
Handling several simultaneous tasks while demonstrating urgency and ownership to drive tasks and issues to completion.
Working in leading and emerging technology area, tech savvy, and thrives on using technology to solve problems
Distilling complex issues and feedback into meaningful directive communications.
Gathering data systematically, qualify and validate data; Use data analytically and extract impactful operational insight.
Proven track record to effectively and efficiently deliver large, complex digital projects and services; experienced in digital commerce and digital platforms development and operations.
Excellent written/verbal communication, presentation, and listening skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences.
Technical background to be able to earn the respect of our development team.
Attitude of continuous learning and open for learning from anyone.

What we ask for

Lead business critical program for customer for their business success, critical for Valtech’s success in the engagement; accountable and responsible for the success of the program and engagement.
Lead multiple workstreams comprising of digital projects and service delivery for a large account.
Responsible and accountable for delivery of digital commerce solutions and services to customer.
Responsible for developing program level plans, aligning projects and services with different internal and external stakeholders
Design, implement and improve governance of the program; responsible for program level reporting and dashboard.
Design and implement risk management process.
Responsible for financial performance of the program and gross margin target of Valtech.
Design and implement communication plan covering project status, issues and risks in a timely manner to program stakeholders.
Work with internal teams to develop and refine the software development process, anticipating and removing impediments, providing escalation management, anticipating and making trade-offs, and balancing business needs with constraints such as timeline, cost, technical, dependency management etc; design reusable artefacts for project management and reporting.
Grow the account by designing and implementing mutually benefiting and acceptable projects and services under the program for customer and Valtech
Spot opportunities in the account and lead the realization efforts.
Coordinate and track individual projects and initiatives that drive business results.
Foster an environment of collaboration, partnership, customer focus, quality, excellence, urgency, accountability, continuous improvement, and innovation.
Define expectations and metrics and monitor performance.
Oversee planning of projects, services and initiatives ensuring consistency and compliance to company processes and policies.
Partner with executive leadership and business stakeholders in an organized governance model to maintain prioritization of projects, services and initiatives, and ensure appropriate alignment of resources.
Partner with team members to mentor and design and implement team skill enhancement initiatives

What we offer

You’ll be a member of the international Valtech Digital commerce hub. Here, you and other experts form part of a growing team that works together closely to create a shared impact for some wonderful brands. We are proud of what we do and frequently you will be pushing the limits of innovation and creativity. We’ll also support your development through our internal Academy. So if you’re looking to work for major brands on challenging projects in a culture that prizes freedom and responsibility, get in touch.