Continuous innovation in a highly disruptive landscape
The financial services industry is in constant flux; experiencing continuous transformation and disruption as firms look to remain competitive against market challengers, disruptive technologies, changing customer behaviours and regulatory divergence.
At Valtech we help some of the world’s largest financial institutions to tackle these challenges head on; to reimagine the customer experience and to gain, and maintain, a competitive edge.
We help clients to navigate the demands of the digital era and partner with them to build new solutions, streamline processes, integrate legacy infrastructure with new technologies, mitigate cyber risks & security concerns and to re-skill talent.
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The banking customer experience is changing, and financial institutions must change along with it. With new, digital-first entrants to the market, and a digital focus within finance more generally, the days when banks could win new business based on proximity and a broad set of offerings are no more. With branches closing and even longstanding banking companies moving towards a more digital-first approach, the focus on innovative CX has never been more important.
Transforming the industry with an agile methodology
We have a long history of experience within the Financial Services industry: our clients include Banks (Investment, Retail, Central & Private), Insurers, Wealth Managers and Fintechs.
Working across the whole ecosytem of finance, we understand the role that digital plays in tackling the impact of disruption and change. Over the years we have developed a unique composition of digital skills and services that combine strategy, innovation and technology to meet the challenges and opportunities of the future. Together with our clients we are:
Developing digital businesses
By adopting disruptive technologies, new collaborations and partnerships to deliver the future of finance through the transformation and migration of legacy, monolithic technologies and on-premise approaches, to fully connected, cloud based modern architectures.
Innovating with new products and services
We’re predicting and responding to changing user behaviours to better meet the needs of our clients and their customers. We design, build and implement new solutions and tools to reduce costs, reduce risk, and to tackle complex tasks through the insights of human behavioural analysis.
Creating customer centric experiences
By offering a 360 degree view of the customer we enable firms to deliver fully personalised and compliant services that improve the customer experience.
Working with an agile approach, we combine collaborative and multi-discipliary teams. Our expericence covers: omni-channel strategy; consulting; design and development of integrated digital platforms; corporate website design and build; client, customer and employee portals; mobile and e-banking solutions; content strategy; CX Strategy; UX design.