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A New Era for Automation in Customer Service with Conversational AI

A New Era for Automation in 
Customer Service with 
Conversational AI

A large number of customers is the best situation for any brand or platform to be in, but as your business grows, the need to be "always on" and ready for customer interaction at all times increases as well. To meet the growing demand, many brands are turning to AI automation to tackle some of the simpler requests. Cognigy and Valtech, both experts in their respective fields of Conversational AI automation and Digital Transformation, combine their strengths with this 16-page whitepaper. Within it, you'll find information about what conversational AI is and why it's something all businesses need to be considering for the future.