When A Pandemic Exposes Your Achilles Heel
Online Grocery Shopping In The Age of Coronavirus
Fundamental changes to every single human interaction are on the horizon in our nation with the onset of the COVID-19 pandemic. Digital grocery and online grocery delivery are examples of business models thriving these days; they’re experiencing a rapid increase in customer demand, which on the flip side highlights cracks to their entire existence. With this whitepaper, we want to shed light on important tactics to help these digital service providers recover once the dust settles.