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Lead Program Manager

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

 

The role  

As a Program Manager, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 10 YEARS+ of experience, a growth mindset and a drive to make a lasting impact.  You oversee a complex, high-visibility engagement and ensure strong delivery outcomes across a multiyear program. This role requires a blend of strategic thinking, operational rigor, financial stewardship, and relationship management. You will be the primary driver of day-to-day operations, ensuring teams remain aligned, risks are proactively managed, and the engagement delivers both client value and business results. Success requires navigating ambiguity with confidence, creating structure where needed, and building trusted partnerships across technical and business stakeholder groups.

You will thrive in this role if you are: 

  • A curious problem solver who challenges the status quo 
  • A collaborator who values teamwork and knowledge-sharing 
  • Excited by the intersection of technology, creativity and data 
  • Experienced in Agile methodologies and consulting

Role responsibilities

Delivery Leadership

  • Own the end-to-end delivery of the engagement, ensuring alignment to contractual commitments and program objectives
  • Track milestones, manage change, maintain delivery momentum, and re-baseline plans when conditions shift
  • Ensure outputs meet client expectations and Valtech quality standards
  • Plan, manage, and forecast staffing needs across workstreams
  • Balance seniority mix to achieve delivery quality and financial targets
  • Oversee onboarding, role clarity, and team cohesion
  • Identify risks and issues early, lead mitigation planning, and drive resolution
  • Escalate when challenges fall outside your authority or require senior alignment
  • Maintain accurate reporting on progress, risks, decisions, and financials

Stakeholder Management

  • Build strong, trusted relationships with client leaders and cross-functional contributors
  • Set and manage expectations, resolve conflicts, and maintain clear alignment across complex stakeholder landscapes
  • Serve as the primary point of communication and decision making for project matters
  • Provide transparent, timely updates to internal and external stakeholders 

Internal Enablement

  • Support account growth by demonstrating delivery excellence and surfacing expansion opportunities
  • Build relationships that help uncover client needs and connect them to Valtech capabilities
    Collaborate with account and executive leadership for strategic alignment and senior relationship building
  • Engage internal operations, finance, talent, and executive sponsors when deeper coordination is required

 

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

  • Structured thinking and the ability to synthesize across multiple workstreams
  • Clear communication tailored to executive, technical, and operational audiences
  • Confident and proactive decision making within ambiguity
  • Strong organization, prioritization, and time management
  • A self-directed, accountable mindset suited to owning complex programs with minimal oversight
  • Familiarity and experience with Google Cloud Platform

 

Nice to have qualifications  

  • Certifications with Google Cloud Platform
  • Technical program contexts such as data workflows, platform engineering, or cybersecurity
  • Enterprise change management and cross-functional collaborati

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

 

The benefits  

This is a full time position based in New York, US.

Beyond a competitive compensation package, we offer: 

  • Flexibility, with remote and hybrid work options (country-dependent) 
  • Career advancement, with international mobility and professional development programs 
  • Learning and development, with access to cutting-edge tools, training and industry experts
  • Medical, dental, and vision insurance for you and your family, plus employer contributions to Health Savings Accounts

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

  

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

  

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Let’s connect

Fill in your details and kickstart your transformation journey.

Should you need an alternative format and/or communication support to provide feedback please contact Sheree Atcheson.