Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.
The opportunity
At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.
We are proud of:
- The work we do and the innovation we drive
- Our values of share, care and dare
- A workplace culture that fosters creativity, diversity and autonomy
- Our borderless, global framework, which enables seamless collaboration
The role
As a Change Manager,, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 3-6 years of experience in change management for digital and technology transformations, spanning enterprise platforms and modern SaaS, a growth mindset, and a drive to make a lasting impact.
You will thrive in this role if you are:
- A curious problem solver who challenges the status quo
- A collaborator who values teamwork and knowledge-sharing
- Excited by the intersection of technology, creativity and data
- Experienced in Agile methodologies and consulting (a plus)
Role responsibilities
- Plan & deliver change across concurrent initiatives. Build integrated change strategies and plans spanning communication, enablement/training, champions, and adoption measurement for programme workstreams
- Stakeholder engagement & governance. Map stakeholders, define roles/decision rights, and run fit-for---purpose governance routines (steerco updates, forums, office hours) that align with programme guardrails and expectations.
- Change impact & readiness. Lead impact assessments for affected groups; baseline readiness; identify resistance points; co-create mitigation actions with relevant teams.
- Communication strategy and execution. Craft clear narratives and “what’s in it for me” messaging diverse audiences, from executive sponsors to end users; design multi-channel comms (Town Halls, Teams, SharePoint, enablement hubs). (Supported by programme comms cadences already in use.)
- Enablement & adoption. Design role-based training paths, -QuickStart guides, and -job embedded- aids for AI tools and agents; partner with Tool Champions to test features and translate updates into adoption actions.
- Benefits tracking and sustainability. Define measurement strategies, establishing clear success metrics and KPIs tied to adoption, usage and business outcomes. Instrument feedback loops and setup mechanisms for continuous improvement. Execute sustainment plans post-luanch to embed change into BAU processes to lock in value over time.
Must have qualifications
To be considered for this role, you must meet the following essential qualifications:
- 3-6 years in change management for digital/technology transformations, ideally spanning enterprise platforms and modern SaaS.
- Demonstrated ability to handle ambiguity and make progress with incomplete information, using hypothesis-driven- approaches and iterative learning.
- Proven track record managing multiple projects concurrently with structured prioritization and clear communication.
- Strong stakeholder management across all levels (exec sponsors, functional leaders, product/engineering teams, change champions).
- Excellent communication skills—written, verbal, and visual—able to simplify complex AI concepts, frame trade-offs, and drive decisions. (Programme artefacts emphasize transparency/visualization.)
- Hands-on experience designing and executing key change management deliverables (change strategy, impact/readiness, comms/training plans, adoption tracking).
- Familiarity with AI productivity and developer tools (e.g., Microsoft 365 Copilot, GitHub Copilot, Cursor) and their enterprise adoption patterns.
Nice to have qualifications
- Certification or demonstrable experience with Prosci ADKAR; familiarity with KPMG change approaches.
- Exposure to tool governance and champion networks within a transformation operating model.
- Background in product management or delivery/project management, with proven ability to partner across technical and business teams to drive outcomes
If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.
Commitment to reaching all kinds of people
We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.
The benefits
This is a full time position based in Bulgaria.
Beyond a competitive compensation package, we offer:
- Flexibility, with remote and hybrid work options and 25 vacation days for a healthy work-life balance.
- Co-subsidized transportation & Multisport cards.
- Premium health insurance for fast and easy access to top healthcare services.
- Training policy for technical and other skills-related events, courses and certifications.
- Personal career development roadmap guided by performance evaluations.
- Self-care program offering psychological consultations & discussions for you and the team.
- Cozy office space designed for comfort and productivity.
- Exciting team events and company gatherings.
Your application process
Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.
⚠️ Beware of recruitment fraud!
We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.
About Valtech
Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.
At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.
At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.
Are you ready to create what’s next? Join us.