Alex works out of the London office, specialising in the Financial Services industries. Having worked at American Express and in numerous other global finance organisations, he experience is unparalleled. A masters graduate of Manchester University, he is a keen althlete and has just got married!
Director, Head of Financial Services - UK
Innovating the customer experience in Financial Services
Valtech's very own, Alex Hammond, wrote a White Paper on the customer experience within the Financial Services industry. Link to download here.
Banks and digital - still debating the 'why', rather than the 'how'
I am drawn to the opinion that the Financial Services industry has little idea what it is doing when it comes to 'digital'.
Insurance Telematics: are insurers completely wasting the opportunity?
I had the pleasure of attending a major conference on Insurance Telematics last week.