Contact us

Retail

The next era of retail transformation

Powered by AI, personalization, and omnichannel innovation

Retail associate scanning red clothing with a mobile device in a modern apparel store, highlighting inventory management and digital retail tools.

Retail experience built for engagement & growth

Today's customers expect more than just transactions—they demand meaningful, personalized, and frictionless shopping experiences. To keep pace, retailers must continuously evolve, balancing cultural relevance, omnichannel convenience, and operational agility.

At Valtech, we help brands navigate this transformation with a customer-first approach that ensures relevance, fosters loyalty, and delivers cutting-edge innovation. By combining data-driven insights, modern technology, and a future-ready mindset, we enable retailers to anticipate trends, optimize experiences, and unlock new growth opportunities in an ever-changing landscape.

83%

of retailers plan to invest in unified inventory management systems by 2025 to enable true omnichannel experiences.

73%

of shoppers now prefer using retail apps that can anticipate their needs and simplify their shopping journey.

27%

increase in customer spending comes from personalized loyalty programs.

35%

increase in purchase intent comes from immersive tech.

67%

of consumers use Generative AI weekly, and by 2027, AI-powered agents will drive $100B in retail spending.

 

Retail transformation: A data-driven approach to retail transformation

Contemporary clothing store with digital displays and stylish apparel racks, highlighting unified omnichannel retail experiences.

Creating a unified omnichannel experience

Delivering seamless, personalized, and connected retail experiences is key to driving engagement and loyalty. We help retailers anticipate customer needs with data-driven strategies, personalized marketing, and AI-powered merchandising. By integrating composable architecture, omnichannel solutions, and frictionless shopping experiences, we remove barriers and create meaningful connections at every touchpoint. With smart search, dynamic personalization, and modern loyalty programs, we ensure customers find what they need—when and where they need it—enhancing both engagement and conversion.

Restaurant staff member using a touchscreen POS system in a modern kitchen environment, showcasing agile retail and hospitality technology.

Accelerating growth with agile retail tech

To stay competitive in a rapidly evolving market, retailers must be agile, adaptable, and efficient. Legacy systems and rigid processes slow down growth, while modern, cloud-based solutions enable scalability and responsiveness. By adopting agile methodologies, streamlining operations, and fostering a culture of innovation, retailers can quickly respond to market shifts, optimize investments, and deliver seamless customer experiences. A future-ready enterprise isn’t just about technology—it’s about building the flexibility to evolve and thrive.

Female retail analyst presenting predictive analytics on a large digital screen, highlighting data-driven decision-making and immersive retail innovation.

Predictive innovation & immersive retail

Retail success isn’t just about keeping up—it’s about staying ahead. As customer expectations evolve, retailers must embrace AI, immersive technologies, and predictive analytics to create more engaging and personalized experiences. By leveraging data-driven insights, testing new concepts quickly, and blending automation with human connection, brands can redefine how they interact with customers. Future-ready retailers don’t wait for change—they create it.

Close-up of a person browsing an online retail store on a smartphone, highlighting mobile commerce and AI-powered product recommendations.

AI & predictive analytics: The retail engine

In today’s retail landscape, data and AI are not optional—they’re essential. Retailers that harness the full power of their data can better understand customer behavior, anticipate trends, and deliver highly personalized experiences at scale. A strong data and AI foundation enables smarter decisions, more agile operations, and continuous innovation. It’s the engine behind everything from predictive analytics to dynamic merchandising, helping retailers stay competitive and future-ready in a fast-moving market.

Industry expertise that drives results

Every retail category has its own challenges—and opportunities. We bring deep industry knowledge and cutting-edge solutions to help brands deliver personalized, loyalty-driven experiences that keep customers engaged and coming back. 

Fashionable woman in an orange hat and sunglasses standing outdoors in natural light, showcasing fall fashion and seasonal apparel trends.
1. Fashion & Apparel

The fashion industry is driven by fast-changing trends and high customer expectations for personalization. We help brands stay ahead with AI-powered trend forecasting, seamless omnichannel experiences, and hyper-personalized shopping journeys. From virtual try-ons to optimized inventory management, we empower fashion retailers to deliver cutting-edgeexperiences that convert and retain customers. 

Woman holding reusable bag and fresh produce while browsing shelves in a well-stocked supermarket, highlighting sustainable grocery shopping and healthy living.
2. Grocery & Supermarkets

Modern grocery shoppers expect convenience, personalization, and seamless experiences both in-store and online. We help grocers enhance digital ordering, optimize supply chains, and leverage AI-driven personalization to deliver targeted promotions and predictive inventory management. With unified commerce solutions, we ensure frictionless shopping experiences that keep customers coming back.

Woman painting a window frame in a sunlit room during a home improvement project, featuring DIY renovation and interior design updates.
3. Home Improvement

Shoppers in the home goods and improvement sector seek inspiration, expertise, and efficiency. We enable retailers to enhance product discovery through AR/VR visualization, streamline project planning with AI-driven recommendations, and unify in-store and digital experiences. By integrating smart technology and customer-centric solutions, we help brands make home design, décor, and renovation projects easier and more rewarding.

Athletic woman in fitness apparel jumping rope on an outdoor pavement, showcasing active lifestyle, sportswear, and outdoor exercise.
4. Sports & Outdoor

Consumers in the sports and outdoor industry demand tailored experiences, performance-driven products, and seamless shopping journeys. We deliver solutions that connect brands with active communities, enable product personalization, and optimize digital and in-store experiences. From loyalty-driven engagement to immersive shopping tools, we help retailers inspire and equip their customers for adventure.

Group of friends sharing food and enjoying conversation at a trendy restaurant, highlighting modern dining experiences and social food culture.
5. Foodservice & Restaurants

The foodservice industry thrives on efficiency, convenience, and customer engagement. We help restaurants and food brands streamline operations with AI-powered demand forecasting, enhance digital ordering experiences, and build loyalty through personalized marketing. Whether optimizing supply chains or elevating digital touchpoints, we empower foodservice brands to meet evolving customer expectations.

Explore our work

Case

Fresh

Case

The Very Group

Case

Leading coffee chain
 A barista in a gray apron preparing a coffee order for a customer at a modern coffee shop. The customer stands at the counter, while another barista works in the background near an espresso machine. The shop has a cozy, artisanal atmosphere with chalkboard menus in the background.

Case

Tesco Now
 Blue promotional graphic for Tesco Now, featuring the text 'Get up to 20 items delivered within 60 minutes' with a 'Place order' button below, encouraging users to quickly order groceries for fast delivery.

Meet the team

With our proven track record of delivering innovative solutions for industry-leading retail clients, Valtech is uniquely positioned to help you navigate the complexities of modern retail.

Our approach — combining deep tech expertise, customer insights, and innovative design — enables us to create experiences that propel your brand ahead of the competition.

Emilie Robert
Global Vertical lead for Retail
Pascal Malotti
Global Retail Strategy Lead & Strategy Director
Matt Hildon
European Retail Director
Gabriel Laliberte
Head of Retail Strategy, North America

Contact us today

Related content

Whitepaper

Forrester-Digital Transformation Services Landscape Q2 2025
Abstract digital art showing fluid, iridescent wave forms representing innovation, AI, and digital transformation trends.

Case

Dunelm
A person holding a cup of coffee while browsing an online store on a laptop. The screen displays a Dunelm website page showing various green dining table runners with product images, prices, and filters for selection. The individual is seated on a couch with a colorful throw blanket in the background.

Case

Findbolig
A person holds a smartphone displaying a real estate app

Insight

AI won’t scale without strong leadership
Discover more in our Content Hub

Contact us

We would love to hear from you! Please fill out the form and the nearest person from office will contact you. 
Should you need an alternative format and/or communication support to provide feedback please contact Sheree Atcheson.

Let's reinvent the future