Digital leadership in manufacturing has entered a new phase.
Across industrial sectors, leaders are no longer debating whether to invest in digital. They are working through how to make it stick in organizations shaped by complexity, long cycles and constant external pressure.
In general, digital is all about the customer and understanding how you can improve your customer experience and best serve your customers. Serve your customers in the way that they want to be served. That is really what it's all about. Everything else is either secondary or noise.
Maurice Bernards, Global Product Portfolio Manager, ABB Motion