Eurail.com is a Dutch e-commerce company that sells rail passes for travel in one, more or all countries in Europe for a specific time period. Its two product lines are Interrail passes for people living in Europe and Eurail passes for travellers from outside Europe. The company was formed in 2006 and is owned by over 35 European railway and shipping companies. In 2017 they sold more than 156,600 Interrail passes and 136,200 Eurail passes.

Over a series of sprint project phases, Eurail and Valtech are developing a personalised omni-channel commerce experience. The first step has involved creating an order process that turns the purchase of a train pass into a PDF that is then sent automatically to ModusLink, Eurail.com’s fulfilment partner. ModusLink then prints the ticket on special security paper and posts it to the customer. 

"Eurail.com represents the kind of innovative online travel company that embraces new technology. Their new commerce platform goes far beyond desktop and offers a range of new digital sales channels. It is a very nice project to be part of – an organisation that has thought in detail about how it can provide its customers with a digital journey.”
- Steven Fockema Andreae, Business Development Benelux, UK en Nordics commercetools

“Commercetools and Adobe Experience Manager give us the flexibility to respond quickly to changing customer needs. Valtech has helped us really well with the design of the backend. Thanks to this implementation, we can continuously optimise our sales funnel and further improve the customer experience.”
- Roel Verhagen, Head of Commerce Eurail.com

“The collaboration between Eurail.com, commercetools and Adobe proves the power microservices offer for commerce. The speed with which we can generate business value together is unique.”
- Auke van Urk, global CTO Valtech