Connected Public Mobility Services | Valtech

Public mobility is undergoing a transformative shift as connected technologies redefine how people move within urban and shared environments. By 2030, the majority of public transit systems and shared mobility solutions will integrate advanced connectivity, offering an opportunity to build seamless, technology-driven experiences that cater to the needs of diverse users.

Autonomous and shared mobility services, such as self-driving buses and robo-taxis, are reshaping public transit. These innovations create opportunities to enhance passenger experiences, turning travel time into an engaging and efficient "third space" for work, relaxation, or entertainment.

Examples of work

A full-scale e-commerce solution

We have built for a Swedish public train company a full-scale bespoke omni-channel e-commerce solution. The fully customized system is designed to integrate multiple sales channels, such as websites, mobile apps and ticket vending machines, into a seamless and unified experience. This approach helps our client’s businesses to increase customer loyalty by providing a seamless shopping experience, optimize operations through unified cross-channel processes, and boost revenue through targeted marketing and insights.

Automotive cloud enablement

We have partnered with the leading autonomous public transport vehicle for on-demand, last-mile transport services. This cloud environment is the foundation for a scalable approach with hundreds of global mobility service providers and is the connector between the manufacturer, operators and third-party solutions.

Future of rail journey

We helped a British train operating company to shape a strategic plan for the next 10 years to visualize how the future of rail travel would look like and how they could get there. We ran design hacks with their staff and our people around the globe that generated hundreds of ideas about the station of the future, journey information, retail and the onboard experience. By tapping into our resources all around the world and utilizing the digital technology that exists, we were able to help bring their vision for the future of rail travel to life.

Enhanced train travel experience

We are enhancing the train travel experience in Switzerland by designing an end-to-end customer journey that goes beyond functionality - it creates an emotional connection with travelers. By reimagining the route-finding and ticket-buying process, we ensure that tourists feel inspired and immersed in their journey from the very first interaction. The new platform caters to diverse audiences, making every step intuitive, seamless, and convenient.

Driving the Future of Public Mobility

Enterprise Transformation plays a critical role in enabling this evolution, focusing on connected mobility systems, scalable IoT frameworks, real-time fleet management, and operational agility. These innovations ensure that public mobility providers can meet growing urban demands while maintaining safety and efficiency.

Marketing Creativity & Performance empowers public transit operators to create compelling campaigns that promote the benefits of public mobility, enhance brand awareness, and foster community engagement. By leveraging integrated campaigns, operators can drive adoption and build loyalty among users.

Data & AI Revolution is at the core of smart public mobility. Predictive maintenance, real-time route optimization, and dynamic passenger insights improve system reliability and efficiency. Valtech helps transit providers harness data to design responsive, user-centric services while supporting sustainable and efficient operations.

Combining expertise in mobility with Valtech’s cross-industry capabilities in retail, healthcare, and financial services, public mobility providers can unlock new possibilities for connected, efficient, and sustainable transit systems. By embracing these pillars, the future of public mobility can adapt to meet the evolving needs of cities and passengers in an ever-changing world.

Arlanda Lner holon

Advancing connected public mobility throughout the customer journey

At Valtech, we bring a unique advantage to the world of Public Mobility: we don’t just design transit apps or modernize ticketing systems – we orchestrate entire ecosystems of experience. By combining deep domain expertise with insights from other sectors like retail and luxury, we’re able to elevate every touchpoint across the passenger journey. That ability to combine the uncommon allows us to act as the connective tissue between transit operators, technology partners and public institutions – not just delivering innovation, but making it real for millions of daily users.

— Denny Pezic, Global Vertical Lead, Automotive & Mobility, Valtech

Contact our Experts

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LNER Case Study: Optimizely Integration

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Lufthansa

Mobility Experts

Denny Pezic

Global Vertical Lead, Automotive & Mobility

A multidisciplinary marketing mind and digital leader, Denny Pezic has been solving problems and delivering results in the automotive space for over a decade. A design thinker and change agent par excellence, Denny is the driving force behind our 2025 Voice of Experience Innovators — Mobility report.

Peter Ivanov

Managing Director Automotive & Mobility

Peter consults OEMs, Tier 1s, and mobility providers on Software Defined Vehicles, connected car backends, and digital services, leveraging his extensive background in CarIT, development, and sales at AUDI AG, as well as e-commerce experience at MediaMarktSaturn.

Silke Jäckle

VP Growth & New Business Mobility Global

Specialized in Go-to-Market strategy, product & service design, and strategic partnerships. With 10+ years of leadership experience across Energy, Industrials and Mobility, Silke helps organizations drive digital transformation and sustainable growth.

Whitepaper

Transforming marketing initiatives via personalization

In today's dynamic digital landscape, where client preferences continually evolve, brands are navigating this complex terrain to deliver unparalleled client experiences. This whitepaper examines the multifaceted challenges of achieving personalized experiences at scale and the breakthrough strategies employed by leading brands to overcome these obstacles.

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