Medical Device and Technology

Medical device and technology companies are shifting from product-centric models to delivering connected, customer-centered experiences. Today’s leaders are building digital ecosystems that combine devices, services, and data to improve outcomes and differentiate in a competitive, regulated market. 

This transformation includes expanding into digital commerce, B2B, D2C, and hybrid models, to boost access, unlock insights, and create personalized, omnichannel engagement. Devices are no longer standalone products; they are part of intelligent platforms that support care journeys, training, monitoring, and post-market services. 

Valtech partners with global device brands to modernize platforms, accelerate ecommerce, and design solutions that scale globally while complying locally. From HCP enablement to connected patient support, we help shift from transactions to long-term relationships. 

Drawing from digitally advanced industries like retail and consumer tech, we bring a cross-industry lens that accelerates innovation and raises experience expectations. Our work helps medical device companies lead with relevance, agility, and measurable impact in a fast-changing healthcare environment. 

Unlocking Medical Device Transformation Through Experience 

Experience Elevation empowers medical device companies to design more connected, intuitive, and human-centered engagement across the care journey. From onboarding portals and remote training to patient support apps and HCP configuration tools, we help device brands create seamless, compliant experiences that simplify complexity and drive better usage, confidence, and satisfaction. 
 
Commerce Acceleration enables medical device companies to expand their reach through scalable, digitally enabled models, including B2B portals, direct-to-patient services, and hybrid commerce ecosystems. Valtech helps streamline product access and optimize user journeys, unlocking new revenue channels and data insights while maintaining regulatory integrity. 

 
Enterprise Transformation is key to enabling agility in a highly regulated and fast-evolving industry. Valtech supports medical device organizations in modernizing platforms, simplifying operations, and aligning business and technology teams. Through cloud-native architectures, composable infrastructure, and smart integration, we help accelerate go-to-market readiness and operational resilience. 

 
Marketing Creativity & Performance helps medical device brands cut through a crowded market with relevance and credibility. We combine storytelling, omnichannel orchestration, and digital enablement to engage diverse audiences, whether clinical, commercial, or consumer. From modular content to HCP field support, we create measurable marketing that builds trust and drives action. 
 
Data & AI Revolution empowers device companies to unlock new value from product, user, and market insights. Valtech enables predictive analytics, real-time performance tracking, and AI-driven personalization across the device lifecycle. From clinical usage data to commercial insights, we help transform data into decisions, while upholding the highest standards of compliance. 
 
With Valtech’s expertise across industries like healthcare, retail, and technology, medical device companies can unlock new opportunities to innovate, scale, and improve care. By embracing these five pillars, they can shape the future of health technology, delivering smarter, more connected, and patient-focused solutions to a rapidly changing world. 

Bringing Innovation to Life Through Human-Centered Experience

At Valtech, we help medical device companies bring their innovations to life through the experiences that connect them to people. From digital launches to personalized support, we focus on turning great products into meaningful health outcomes for the patients and professionals who rely on them.

— Conny Carlzon, Global Vertical Lead Health

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