Contact us

Pharmaceutical

Pharmaceutical companies have a vital role to play in restoring public trust in health.

Pharmaceutical companies are navigating one of the most pivotal moments in their history. Scientific breakthroughs, AI-powered innovation, and rising patient expectations are reshaping how therapies are developed, delivered, and supported. At the center of this evolution is trust, earned through meaningful engagement, transparency, and outcomes that matter. 

Valtech partners with global pharmaceutical leaders to transform how they connect with healthcare providers, patients, and internal teams. From orchestrating the launch of critical therapies to operationalizing AI-driven insights across clinical and commercial functions, we bring the strategy, creativity, and technical depth to drive measurable impact. 

Whether modernizing enterprise platforms, scaling global engagement programs, or crafting digital experiences that build long-term loyalty, Valtech delivers end-to-end transformation, rooted in real-world outcomes. 

 

 

Examples of work

Delivering a Unified Digital Platform for Global Pharma Engagement

Valtech delivered a multi-purpose, scalable digital platform for a global pharmaceutical leader, supporting 40+ markets with consistent yet locally tailored experiences. This unified solution enabled engagement for diverse stakeholders, including HCPs and patients, through dedicated, tailored services. Built on shared components and a flexible foundation, it streamlined global rollout while enabling personalized, relevant, and compliant multichannel interactions.

Delivering Scalable, Personalized Experiences for Global Medical Congresses

Valtech delivered a multi-year transformation of a global pharmaceutical company’s medical congress engagement through a unified digital experience. The hybrid model combines digital services with physical presence to enable personalized HCP engagement before, during, and after congresses. A centralized blueprint ensures compliance, consistency, and cross-congress optimization through shared workflows, governance, and best practices.

Transforming Global Patient Engagement Through Digital Innovation

Valtech enabled a global pharmaceutical leader to transform patient engagement through a portfolio of digital platforms and services. From experience-driven websites and mobile apps to personalized content, analytics, and omnichannel patient support, Valtech delivered solutions in over 30 markets. Our partnership spans therapy areas and regions, driving scalable, compliant, and data-informed patient experiences worldwide.

Enabling Digital Transformation in Clinical Trials

Valtech enabled a global pharmaceutical company to advance its digital health initiative aimed at transforming clinical trials. Focused on improving access, efficiency, and outcomes, we provided UX design, user research, product management, and delivery leadership. Our contribution ensured superior user experience, accelerated development, and supported adoption across a scalable portfolio of clinical trial innovations. 

Enabling Commercial Excellence at Scale Through Digital Services

Valtech partnered with a global pharmaceutical leader to deliver over 500 digital initiatives across 40+ markets, spanning commercial and medical functions. From strategic transformation to omnichannel execution, our multidisciplinary teams provided design, technology, marketing, and program delivery. This partnership supports global and local innovation, accelerates rollout, and ensures scalable digital excellence across brands, platforms, and regions. 

Enabling the Future of Pharma Engagement 

Experience Elevation empowers commercial teams in pharma to deliver more connected, personalized, and impactful interactions across the HCP and patient journey. From intuitive digital reps to omnichannel onboarding and educational experiences, we help pharma companies replace fragmented touchpoints with seamless, value-driven engagement. By alignin marketing, medical, and digital strategies around real user needs, Valtech helps organizations shift from messaging to meaningful connection, at scale. 

Commerce Acceleration helps pharma companies expand access and unlock new engagement channels with greater speed, flexibility, and personalization. We support commercial teams in reimagining HCP and patient support models through self-service medical portals, patient ecosystems, and value-based content strategies. By guiding HCPs through clearer treatment pathways and helping patients navigate support options, we increase activation, drive sustained engagement, and open scalable routes to growth. 

Enterprise Transformation enables pharma commercial organizations to operate with agility, compliance, and innovation. Valtech modernizes infrastructure through cloud-native technologies and composable architectures, enabling seamless collaboration across marketing, medical, digital, and field teams. We embed agile change frameworks, streamline operations, and deliver secure platforms that accelerate compliant content delivery and elevate HCP and patient experiences across regions. 

Marketing Creativity & Performance helps commercial teams cut through complexity and deliver content that truly connects. Valtech blends creative strategy, modular content systems, and data-driven personalization to deepen engagement with HCPs and patients. From omnichannel campaigns to field enablement and real-time optimization, we empower pharma companies to inform, inspire, and activate their audiences—building lasting credibility and measurable brand value in a regulated landscape. 

Data & AI Revolution drives smarter, faster, and more relevant engagement across the commercial pharma ecosystem. Valtech enables sales, marketing, medical, and digital teams to activate insights through AI-driven platforms—supporting next-best-actions, intelligent targeting, and predictive content delivery. By unifying data across HCP and patient touchpoints, we help pharma deliver trusted, context-aware experiences that improve performance, strengthen relationships, and drive meaningful outcomes at every stage of the engagement journey. 

By combining Valtech’s deep expertise across healthcare and our cross-industry experience in digitally progressive sectors like retail, finance, and consumer tech, we help pharma companies reimagine how they engage HCPs and support patients. This cross-pollination of ideas fuels innovation, accelerates adoption, and raises the standard for what commercial pharma can achieve. From modernizing infrastructure to activating data and scaling compliant, omnichannel engagement, these pillars empower commercial teams to lead with agility, relevance, and measurable impact. The future of pharma lies in delivering connected, human-centered experiences that meet the evolving expectations of providers, patients, and the systems that serve them. 

Empowering Pharma to Lead, Not Follow

At Valtech, we bring together our deep healthcare expertise and our smart thinking and solutions from more digitally advanced industries. That combination of tech, data, and human insight helps pharma not just keep up, but lead. It’s how we design experiences that are truly transformative, relevant, trusted, and deeply human.

— Conny Carlzon, Global Vertical Lead Health

 

Contact our Experts

Health Experts

Conny Carlzon
Global Vertical Lead, Health

Offerings

Subscribe to our mailing list

Subscribe to our mailing list

Contact us

We would love to hear from you! Please fill out the form and the nearest person from office will contact you. 
Should you need an alternative format and/or communication support to provide feedback please contact Sheree Atcheson.

Let's reinvent the future